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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

3.9

based on 544 reviews
80%
Recommend This Property

Ratings Breakdown

544reviews

  • 5 Stars
    222
  • 4 Stars
    181
  • 3 Stars
    68
  • 2 Stars
    33
  • 1 Stars
    40

Relaxing

By

April 26, 2017

club

Fantastic hotel and fabulous staff I always stay hear you are always made so very welcome
It's like home from home the staff hear are fantastic and go ubove and beyond big thank you as
always

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Rooms to small and noisy

By

April 26, 2017

club

The overall comfort of the room was poor,beds too small and not firm,air conditioning too noisy,
Light from tv very bright and the room felt extremely stuffy.

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Family wedding weekend

By

April 26, 2017

club

Comfortable hotel, the bed could be better and the rooms were on the small side , but we were involved in the wedding so it didn't make much difference
Good location

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Short stay

By

April 22, 2017

Very good ,prices reasonable will use again in future

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London Elstree convenient hotel

By

April 21, 2017

club

The hotel was convenient, easy to access from the A1 yet didn’t suffer from road noise. The staff were very friendly and helpful.

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Great and comfortable stay

By

April 21, 2017

club

Great service. Comfortable room and bed.
Safe location

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Elstree at Easter

By

April 21, 2017

club

A pleasant stay over the Easter weekend. The Easter Sunday carvery was a highlight for the whole family and was very good value

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Hotel that's got better

By

April 20, 2017

Been staying at this hotel for a number of years now , and I must say that the hotel is excellent again could be to do with the new management but for me it's back on top nothing seems to much trouble for any member of staff . all are fantastic and make you so welcome .from the great people on the front desk to the bar

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regular

By

April 20, 2017

Whilst I am a regular guest at this hotel and have been since it opened. I will continue to be a guest, but
the hotel rooms require total refurbishment.
Nothing has been done since they day it was built.
Bathrooms are poor. Carpets need replacing. Furniture
is dated. Wardrobe is shabby. Safe doesn't work. etc etc.

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Great service

By

April 17, 2017

club

All the staff were very welcoming and friendly as they have been on my previous stays at this hotel

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Great night's stay to relax

By

April 15, 2017

Very spacious hotel. Clean and comfortable rooms. Kids stay for free. Swimming pool and sauna a bit smallwe than expected but a nice addition to our stay. Staff was fantastic.

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Service Excellent Room Poor

By

April 12, 2017

Stayed at this hotel for a wedding reception. Room requires re decorating and the windows needed cleaning, Bathroom was shoddy and needs updating. Staff were very helpful. Outside of the hotel including grounds. reception area and lobby were great however the room was old and tired and let the hotel down. Don't think I will be stopping here again

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