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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

3.9

based on 548 reviews
80%
Recommend This Property

Ratings Breakdown

548reviews

  • 5 Stars
    223
  • 4 Stars
    183
  • 3 Stars
    68
  • 2 Stars
    34
  • 1 Stars
    40

Good service as always

By

April 28, 2017

platinumelite

I always stay here as its the nearest HI to work, the standard is always pretty good, my only slight gripe is that there is nearly always a wait to check in / out as they only seem to have one person on reception

As a platinum member I also never seem to get upgraded or offered a welcome pack in this hotel whereas I do in others - would occasionally be nice to be rewarded for loyalty!!

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Good value; good location

By

April 28, 2017

platinumelite

Regular visitor to this hotel; staff are friendly and attentive,

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Very Tired Hotel

By

April 27, 2017

platinumelite

This hotel was probably very nice in the 80's but does not appear to have had much attention since then

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Overnight stay

By

April 27, 2017

Did everything I needed for my stay and everything was as it should be to make it a relaxing nights stay ahead of a busy day.

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Relaxing

By

April 26, 2017

club

Fantastic hotel and fabulous staff I always stay hear you are always made so very welcome
It's like home from home the staff hear are fantastic and go ubove and beyond big thank you as
always

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Rooms to small and noisy

By

April 26, 2017

club

The overall comfort of the room was poor,beds too small and not firm,air conditioning too noisy,
Light from tv very bright and the room felt extremely stuffy.

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Family wedding weekend

By

April 26, 2017

club

Comfortable hotel, the bed could be better and the rooms were on the small side , but we were involved in the wedding so it didn't make much difference
Good location

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Short stay

By

April 22, 2017

Very good ,prices reasonable will use again in future

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London Elstree convenient hotel

By

April 21, 2017

club

The hotel was convenient, easy to access from the A1 yet didn’t suffer from road noise. The staff were very friendly and helpful.

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Great and comfortable stay

By

April 21, 2017

club

Great service. Comfortable room and bed.
Safe location

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Elstree at Easter

By

April 21, 2017

club

A pleasant stay over the Easter weekend. The Easter Sunday carvery was a highlight for the whole family and was very good value

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Hotel that's got better

By

April 20, 2017

Been staying at this hotel for a number of years now , and I must say that the hotel is excellent again could be to do with the new management but for me it's back on top nothing seems to much trouble for any member of staff . all are fantastic and make you so welcome .from the great people on the front desk to the bar

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