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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4

based on 1798 reviews
84%
Recommend This Property

Ratings Breakdown

1798reviews

  • 5 Stars
    706
  • 4 Stars
    646
  • 3 Stars
    239
  • 2 Stars
    106
  • 1 Stars
    101

All's well

By

August 19, 2017

club

Stay was great and the hotel just what we wanted. Location is wonderful for public transport.

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Business As Usual

By

August 18, 2017

I stay at this property every week so the staff and the nuances of the workforce/ design flaws/ operational flaws are known to me and I work with the team to make my stays as comfortable as possible. All in all my stays are enjoyable and comfortable.

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Personale eccezionale

By

August 18, 2017

club

Ottima la posizione dell'hotel, ben servito da metropolitana e bus; camere però piccole, non munite di cassaforte e con pochi accessori nel bagno. Non ci tornerei.

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Perfect location, nice hotel

By

August 17, 2017

club

The hotel is a one or two minute walk from the Gloucester Road underground. Makes it easy to roll in and out with luggage, no need for a cab. Good place.

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Great location.

By

August 13, 2017

Had a room on floor 16. Was very quiet. Water pressure in shower was too low though. Air con worked well.

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Excellent

By

August 11, 2017

club

Like staying here because it's clean the staff are friendly and the tube is nearby

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Recent Stay

By

August 11, 2017

platinumelite

Really enjoyable stay in a very comfortable environment with attentive staff

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Excellent

By

August 11, 2017

platinumelite

Everything a hotel should be. Clean, modern, comfortable, great breakfast and exceptional customer service.

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Perfect

By

August 10, 2017

Very good hotel, nice room, good breakfast and very good location.

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Dark room

By

August 08, 2017

Curtains in room really heavy and kept out all light, made for deep comfortable sleep.
Bed and pillows made it even better.

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Well equipped, comfortable room

By

August 06, 2017

club

Stayed for 2 nights on business, excellent restaurant facilities, friendly staff, comfortable room Have booked to stay again already x2 during August 201)7

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holiday inn

By

August 05, 2017

club

great stay love the whole experience. will stay again when returning to london

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