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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4,1

based on 1569 reviews
85%
Recommend This Property

Ratings Breakdown

1569reviews

  • 5 Stars
    765
  • 4 Stars
    488
  • 3 Stars
    139
  • 2 Stars
    103
  • 1 Stars
    74

I will return

By

Июль 20, 2017

I was happy with my recent stay lat Heathrow-Ariel hotel.

The staff at the reception is friendly and welcoming, people to rely on.
I appreciated the fact there is a restaurant and a 24h bar, with a good menu.
I will return in the future.

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Stay for concert at Twickenham

By

Июль 20, 2017

club

Would highly recommend this hotel for total hotel experience.

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Overnight stay before holiday to Thailand

By

Июль 20, 2017

club

So this hotel was just perfect . From being greeted by front of house when we arrived to leaving the next morning service was excellent .
The hotel and the room were perfect for the overnight stay

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Excellent stay

By

Июль 20, 2017

platinumelite

Overall excellent stay, ideal location for heathrow, friendly happy and helpful staff.

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Hotel needs serious work done to it.

By

Июль 19, 2017

club

Hotel rooms are dirty, dated and need maintenance.
The carpet was stained with God knows what.

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Double bed in one room was too narrow for two persons. service desk V.good

By

Июль 19, 2017

club

Disappointed due to originally reserved smoking room and no internet in the other room

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Package

By

Июль 18, 2017

club

Good value when added with car park package which was extremely convenient when using Heathrow.

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Ungeplanter Aufenthalt

By

Июль 18, 2017

club

Alles Bestens ...; mein Aufenthalt war ungeplant, da ich einen Flug in die USA verpasst hatte ...

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Great Stay

By

Июль 17, 2017

club

No complaints as we stayed there the night before we flew out of Heathrow. The staff was courteous and attentive as well. We would definitely recommend this site for future travel.

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Good hotel

By

Июль 17, 2017

club

Clean, quiet, good food, reasonable prices for 3-4 star quality. I would stay again

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Review

By

Июль 17, 2017

I was not happy, as an IHG Member, with the lack of information shared with me when I arrived. The bathroom in my room had been adapted for wheel chair access with a low wash basin.

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rejected review

By

Июль 13, 2017

Submitted a review that pointed out what I considered an unfair parking fee penalty (100 pounds) for 35 minutes in the lot to check in and unload. Website says free parking and no obvious signage, jsut surprise bill when getting home. First review-no response, second try rejected for mentioning another hotel brand which I did not. Do you only allow positive reviews?

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