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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 1642 reviews
85%
Recommend This Property

Ratings Breakdown

1642reviews

  • 5 Stars
    800
  • 4 Stars
    514
  • 3 Stars
    147
  • 2 Stars
    106
  • 1 Stars
    75

overpriced food and drinks, noisy rooms from airport

By

October 17, 2017

club

Friendly service, no free shuttle from airport, expensive food and drink.

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A convenient and enjoyable stay

By

October 17, 2017

I was back at the Holiday Inn - Ariel, staying on business.
The staff were their usual friendly and efficient selves, making me feel very welcome.
The Executive room was very comfortable with plenty of power sockets which were useful when working during the evenings. The complimentary internet speeds were more than sufficient to support my work requirements.

Another enjoyable stay.

I look forward to my next visit.

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手軽な滞在

By

October 17, 2017

club

空港に近く、手軽な滞在としては価格の面でもリーズナブル
シャトルバスが少し高い。ホテルが運航するシャトルがあるともっと良い。

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Great staff

By

October 14, 2017

platinumelite

Dated hotel, requires renovation.
The staff however are exceptional. Friendly and helpful with a smile.

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getting old and it shows

By

October 12, 2017

I have stayed at the hotel for at least 15 years and nothing has been changed, the rooms show age, the bathrooms are quite uncomfortable, the lobby is dated, but the staff is very good, that's why I return. If it is not given a face lift shortly, I am afraid I will have to go somewhere else, as there are lots of hotels in that area that are more modern than the Ariel and the pricing is comparative.

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ヒースロー空港に近くて清潔!

By

October 11, 2017

初めてロンドン観光に使いました。ヒースロー空港に近くて清潔はホテルで気持ち良くロンドン観光が出来ました。客室広さに十分に満足しました。英国の食事は不味いのが定説ですが、朝食はバイキングスタイルで美味しくいただきました。次回の出張や観光旅行にも使いたいと考えています。旅行好きな家族にも紹介させていただきます。有難うございました。

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Excellent place to stay close to Heatrow Airport

By

October 11, 2017

club

Excellent place to stay if you need to get to the H Airport at early morning. Clean, comfortable, safe.

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Fabulous location

By

October 10, 2017

club

Stayed at this hotel at the end of my vacation. I was pleasantly surprised by the friendliness of the staff. The location was perfect to get to my flight the next day, with frequent busses going to all the terminals at the Airport. The rooms were very clean and comfortable. Easy access to the tube to go into London.

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very comfortable hotel

By

October 10, 2017

platinumelite

Excellent value for money and great for overnight stay when catching a flight the next day.

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Stay enroute home

By

October 09, 2017

platinumelite

Basically a solid airport hotel sufficient for a one night layover on night prior to return. Not looking for frills, just a clean, safe place to flop? This is it!

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Excellent service

By

October 09, 2017

The service was uniformly very good. I particularly praise your young gentlemen Jordan at check-in and Jayden in the restaurant for their friendliness and professionalism.
The restaurant, reception and bar look very nice. The corridors and rooms a bit less so - they could do with refurbishment.
Standard of cleaning is uniformly very high, though.

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Convient for terminal 2

By

October 06, 2017

Warm friendly staff and good for terminal 2. Value for money just a bit expensive at the bar.

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