Rated 4.0 out of 5 by 832
Rated 5.0 out of 5.0 by Mummy04 Fantastic and friendly service
My Daughter and I stayed here as part of a Superbreak experience and we were very pleased with the whole experience. The staff were very welcoming and helpful from the beginning to the end of our stay. We had a wonderful nights sleep and would definitely return to this hotel in the future
April 26, 2016
Rated 4.0 out of 5.0 by Bowly Comfortable and well located
HI KX was well placed for my needs in London and staff were friendly and courteous. Rooms were excellent and the internal of the hotel in general in very good order. Only down side is the current exterior work taking place but once this is complete this will be make for a superb hotel in an ideal location.
April 26, 2016
Rated 5.0 out of 5.0 by AknightwhosaysNi44 Comfortable bed and great swimming pool
Great hotel located in central London. Nearest tube station is a 15 minute walk but the hotel has a pool, sauna, jacuzzi and steam room. it was great after a day of sightseeing coming back to a pool - the kids loved it.
April 25, 2016
Rated 3.0 out of 5.0 by jct1173 Nice rooms but refurb needs to be compelted
Nice that the rooms have been updgraded but the rest of the hotel is in real need of refurb.
April 25, 2016
Rated 2.0 out of 5.0 by Ravingmad I wouldn't recommend this location
I stayed here with my family recently and there were a number of things that we really didn't enjoy about this hotel. I think the refurb they are going through is good as it is tired in places, but the new room designs are bad. It was impossible to take a shower in our room without flooding the bathroom and having to use towels to mop it up. Just bad design with a small fixed screen and no drain in the floor. Oh and then there was one of those things that you often don't think about, but someone was using the toilet and the paper ran out. No problem - just reach for the extra one - which is possible if you have three metre long arms as the spare is on the wall on the far side of the bathroom. Again, just bad design.
Then the internet access is awful. You have to get bits of paper which only allow 2 devices on at a time (which is not much for the average family these days). If the signal weakens slightly then the device is kicked off and you have to register it back on again. It certainly doesn't appear that they are upgrading the internet system. The location is okay, but still a solid 15 minutes walk from the nearest tube stop . The saving grace is the Indian restaurant that they have. We ate there one night and the food and the service was great. Not enough to make us want to go and stay there again. There are plenty of better HI locations in London.
April 19, 2016
Rated 4.0 out of 5.0 by AdamB25 Great Service and Comfortable stay
Every time I go to London for work, I always stay at the holiday Inn, purely because it's great cost, great customer service and the rooms are wonderful. I would highly recommend them if anyone needs a hotel in London.
April 16, 2016
Rated 5.0 out of 5.0 by vicky280 great clean comfy rooms and breakfast amazing
couldn't fault this. was in the middle of a refurb but other than the front couldn't tell. no noise etc
all very modern and such good value for money
would definitely recommend
the breakfast had so much choice and was faultless and could go back as many times as you wanted
April 13, 2016
Rated 4.0 out of 5.0 by Geleg Hôtel à recommander
Hôtel très bien situé ,avec une station de bus en face et à 15 min à pied de St Pancras .
Chambre agréable , bien équipée avec une très bonne literie .
Personnel accueillant , souriant et compétent.
Très bon restaurant avec cuisine de qualité et copieuse .
Piscine , hammam , jacuzzi très agréables mais payants ! C'est dommage 8
Séjour agréable . Nous reviendrons dans cet établissement lors d'un prochaine visite à Londres .
April 11, 2016