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Rated 3.9 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 床铺舒适,服务一流 值得在来, 接待游客关怀, 理解的支持, 酒店满意并推荐入住,干净卫生,睡床舒适,服务很周到,推荐入住,前台服务的热情度。 July 7, 2014
Rated 2.0 out of 5.0 by oh god never again Highly overpriced, low quality room, quite small for price I paid. Lobby is in a mess with works going on, you cannot even have a meeting there with the mess and had to venture down the street with customers to a coffee shop for a meeting. No recognition of my Platinum Ambassador status I will look at other options for my next stay in London July 3, 2014
Rated 1.0 out of 5.0 by Non comfortable bed and service Well must be the worst experience I have had in 40 years arrived about 2 pm in the afternoon booked an executive room not recognised as platinum ambassador .On getting room key went to the room it had not been cleaned from the previous costumer and smelled of smoke requested an other room which had a double bed not king size the only upgrade I got was water and orange juice and a fifty pound refund The whole reception area was a shambles as an upgrade was taking place I would have thought this would be done in the quiter months not the hight of the holiday season June 29, 2014
Rated 5.0 out of 5.0 by Comfortable room and tasty breakfast I was satisfied by my stay in the hotel, room was perfect,. I liked that I could check in the hotel immediately after arrival to the hotel. It was very important for me after a long trip from home - to have a possibility to take some rest before work. Breakfast was good. Only thing I didn't like - noisy neighbors. June 29, 2014
Rated 2.0 out of 5.0 by Comfortable room and good location The room and the location of the hotel were really the only positive points. For the price of the room, I would have expected better facilities, service and food. June 23, 2014
Rated 5.0 out of 5.0 by great hotel smashing hotel - very welcoming staff will be back June 20, 2014
Rated 1.0 out of 5.0 Hotel Under refurb The hotel is in a great location for shopping but is currently under refurb of which we were not told at time of booking. First room we were give was tired and small and smelt of cigarette smoke. After complaining 3 times we were moved to a bigger room that was still tired and in need of some maintenance. Bathroom was dirty and shower is only for people of 5ft and under. This has to be the worst holiday Inn I have stayed in from the many around the world I have used. Very disappointing and not to the standard you expect. June 19, 2014
Rated 1.0 out of 5.0 by Horrible experience and won't return worst experience of business travel in 40 years of international travel--first time in an international Holiday Inn will also be my last for me and everyone in my office June 18, 2014
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