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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 729 reviews
83%
Recommend This Property

Ratings Breakdown

729reviews

  • 5 Stars
    303
  • 4 Stars
    245
  • 3 Stars
    89
  • 2 Stars
    46
  • 1 Stars
    46

Great Locatiton

By

March 22, 2017

club

I stayed at this hotel for work, its a great location to the centre of London and Oxford Street. The staff were pleasant and there were no issues checking in or out. the rooms was clean tidy and had everything needed for a comfortable stay. would definitely stay there again.

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Good hotel let down by appalling wi-fi

By

March 20, 2017

club

Pros - Bed was very comfy, room was clean and any staff we dealt with were very friendly and helpful.
Great location and reasonably priced for so close to Oxford St/Regent St area.

Cons - Wi-Fi was non existent.
Toaster at breakfast did not work properly, 1 side not toasted and the other side very well toasted.
A lot of noise in the corridors.

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Good price, excellent staff, though room a little run down

By

March 20, 2017

platinumelite

The staff at this hotel were excellent. The rooms and common areas are in need of a little love and care, though everything was clean, if well-used. That said, I'd happily stay here, again.

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Worst Holiday Inn ever

By

March 18, 2017

I will not come back in this hotel. It's not up to the quality of Holiday Inn.
Not a good value.

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Oxford Circus Holiday Inn

By

March 18, 2017

Great location with very friendly and helpful staff. Excellent breakfast spread with attentive staff.

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Good Night

By

March 17, 2017

Hotel was nice from the outside and inside. Room was clean, though a bit dated. Reception staff were welcoming, although felt very...robotic/reading a script.
Overall - would stay here again for sure!

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No sleep

By

March 17, 2017

platinumelite

The mattress was terrible, and the room temperature was unstable (too cold and too hot all night).

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Good but not great

By

March 16, 2017

club

Rooms are very dated and dark. Communal areas are fine and look nice. I stayed in London for leisure and I wasnt going to be spending much time there, it was a place to stay for the night and for that this hotel was fine.

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Helpful staff

By

March 16, 2017

Enjoyable stay very friendly staff. Happy with room, although more plug sockets would be helpful. Quiet room was supplied and very clean. We used the extended check out which helped my partner out a lot, she was able to leave her bag in the room and travel to her conference.

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Great Central London Location

By

March 15, 2017

platinumelite

Conveniently located for Oxford Street and the tube network. Helpful staff.

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Clean and comfortable

By

March 15, 2017

Business trip and the hotel met all my expectations . Staff were friendly and helpful. Great location

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London visit

By

March 06, 2017

Good hotel in a great central London location. Nice rooms and good bar/reception areas.

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