Rated 4.2 out of 5 by 1169
Rated 5.0 out of 5.0 by allanjam Holiday Inn Heathrow
Excellent hotel, good value for money. Nice food thanks.
May 23, 2016
Rated 5.0 out of 5.0 by Shrinker17 A great night's stay near Heathrow
This is a great hotel close to Heathrow, providing a service on par with many of the more expensive hotels nearby.
From the wonderful reception on checking in, to the attentiveness of the staff in the restaurant, this hotel has a lot to offer. Nothing was too much trouble!
Very comfy bed and a really powerful shower - perfect!
My only criticism relates to the shuttle from the airport, run by National Express. It's not clearly signposted, as a result I just missed one and had to wait 30 minutes for the next one.
May 18, 2016
Rated 4.0 out of 5.0 by Barnaby2you Check in problems
After booking a king room well in advance, that is in August for a May stay and on a prepaid rate, we checked in around 4 pm. We were given a so-called "upgrade" to a suite, which we did not need, and the room held only a double or queen bed, not the king we had reserved. When we complained and asked for a room with king bed, staff were helpful but said they would have to check with housekeeping. This took about 30 minutes, while we sat with our bags in the lobby, exhausted after a long flight. Why was the room we had ordered so far in advance not been held for us? In the end they did find a room to our satisfaction, but it was a hassle and a delay. We cannot understand why despite reserving the room 9 MONTHS ahead, and prepaying for it, the room was not ready and waiting for us!!! Very frustrating.
May 16, 2016