Rated 4.4 out of 5 by 405
Rated 3.0 out of 5.0 by SilverFox73 Just good enough
I've stayed in many IHG properties, and I'd say this one is in the bottom half of any list. It's just a bit tired looking. There was nothing particularly wrong or bad, it's just a bit dull. The gym was about the size of a small bedroom, with a bench, treadmill (although the ceiling was too low for me to stand on it- I'm 6'4") a cross trainer, rower and a couple of weight machines. There was virtually no room between equipment, making it hard to move around. Service for dinner was extremely slow, I was shown to a table, and noticed about 6 others in the restaurant, all with their food already. It took a further 20 minutes for anyone to take my order. I ordered a burger with cheese and guacamole which took a while to come, but was pretty good when it did. I know it's a hotel, and it's near London, but I did think £6 for a small glass of house wine was a bit extreme!
Overall, I'd probably stay again if I needed to be nearby, but it would have to be at the right price knowing the standard of the hotel.
October 10, 2015
Rated 5.0 out of 5.0 by Jaycee101 Geat Stay
Modern hotel, well maintained. Reception team were pleasant and welcoming. Comfortable accommodation making for a pleasant stay.
October 7, 2015
Rated 5.0 out of 5.0 by jammycakes clean and friendly place
stayed here in Sept 2015 as part of a Chessington world of adventures treat for the children. hotel was well maintained, clean, staff were very friendly and always smiling. enjoyed the stay, the complimentary wifi and use of pool were excellent. buffet style breakfast was fresh and well presented. staff in the restaurant were attentive and smiling. overall a lovely stay and will be back in the future.
October 6, 2015