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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 549 reviews
84%
Recommend This Property

Ratings Breakdown

549reviews

  • 5 Stars
    279
  • 4 Stars
    151
  • 3 Stars
    45
  • 2 Stars
    47
  • 1 Stars
    27

Comfortable Bed and clean room

By

June 20, 2017

club

I was there for a conference, the hotel was good. Rooms were clean. I had to book one night at a hotel down the street for the conference. The hotel down the street smelled bad and had terrible service. I am glad i booked most nights at this hotel.

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Convenient Accommodations.

By

June 14, 2017

club

Comfortable accommodations centrally located with excellent staff. Located close to freeway access and airport.

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Easy to booked and nice experience

By

June 12, 2017

club

The hotel was conveniently located for the places I want to go. The costumer service was really helpful both on the phone and at the front desk. The rooms where very nice ,clean and quiet and the beds where very comfortable, I would definitely stay here again

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Upgrades at the LBC

By

June 07, 2017

We have stayed at this property multiple times, and this was our first time staying since the upgrades. They did a fantastic job with the improvements. I would recommend this hotel to all who want to stay in the LA area.

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Much Needed

By

June 06, 2017

club

Rooms are spacious and always clean, it's so peaceful there. Staff is very friendly and the food is great. The view from the Vue is breathtaking in the evening - city lights by candelight dinner was my favorite part of my stay.

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great hotel to stay

By

June 05, 2017

platinumelite

Excellent, much better than expected.
Breakfast is great.
Parking is free for IHG members.

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Work

By

June 02, 2017

Great customer service starting with Yvette and Gina thank you girls for your help while my stay there. Rooms always seen to very clean too. The only think that sucks is the shower head with low water pressure other then that everything else and plenty of parking for over size work vehicles

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Parking

By

May 30, 2017

club

I did not like the fact I was charged for parking.

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Nothing special

By

May 28, 2017

club

Close to airport is only benefit. Restaurant food was fair to a little below average which is not good when you consider its very high prices. Otherwise nothing special. Wifi was a daily pain to stay connected.

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Price match Gurantee not honored

By

May 28, 2017

platinumelite

Pricing as IHG elite was higher for ihg members than non-ihg members plus pricing for stay was higher than neighboring hotels. Ihg price match was not honored although was assured by phone that it would be

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Great

By

May 27, 2017

club

Very comfy quiet and clean. There was no wait to check in and the staff was very friendly

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Great hotel

By

May 25, 2017

platinumelite

Travel over 50 days a year. This hotel is great. Newly renovated. Restaurant has a great view.

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