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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 850 reviews
76%
Recommend This Property

Ratings Breakdown

850reviews

  • 5 Stars
    346
  • 4 Stars
    239
  • 3 Stars
    126
  • 2 Stars
    64
  • 1 Stars
    75

Habitaciones deficientes

By

May 25, 2017

club

Desde la salida de los ascensores se percibe un olor a sucio, al entrar a la habitación es viejo todo, los colchones hundidos las almohadas blandas no dan confort y se siente como si estuvieran sucias al igual que sabanas, la verdad no fue una experiencia muy grata.

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Nice and clean, comfortable bed

By

May 24, 2017

club

Nice and clean, comfy beds, no complaints except the auto/motion lights in the hallway and bathroom. Bathroom light turned off twice while I was bathing and if I walked to my suitcase near my bed, the hallway light would turn on

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LAX

By

May 23, 2017

club

Close to airport. Nothing fancy but it works. Great elevator service. Decent food. Good staff.

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预订系统

By

May 22, 2017

club

我订了一个晚上2间房(居然要分2次预订),后来因为商务原因需要增加一晚的住宿,也需分两次预订。
到前台后,前台说不能4个预订同时check in. 实际上只需要每个房间2晚上即可。
第二天早上出门忘记办理check in, 给前台电话,他们把我第二天的预订取消了!!!

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Friendly staff, quick service great room!

By

May 22, 2017

Very pleased with the friendly staff, speed of service and great accommodations.

Breakfast was excellent with a broad array of hot and cold foods.

Very easy to find and secure parking

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ビジネスユース

By

May 20, 2017

club

部屋は広いが、設備は普通であまりお勧めできない。空港には近いので便利ではあるが…とくに何か特徴や良い点があるというわけではない。

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Nice Stay

By

May 19, 2017

club

Quick Overnight Stay for an early flight. Easy Check in and very nice room nice bed which was important since I need to get to sleep quick an comfortably.
Restaurant was Ok not great but certainly acceptable. .

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service

By

May 17, 2017

club

bad and not good. poor service and inefficient. bad experience at this hotel. would not recommend this location

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Poor wifi signal, cold shower

By

May 17, 2017

Wifi signal is so poor that I cannot even use it at all.
The shower water is too cold at 1:00 a.m.

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Business Stay

By

May 13, 2017

platinumelite

Front Desk staff were very friendly and helpful. Rest of stay was just so-so. Room was large, but overall room and carpet appeared well used. Lobby appears to have had make-over, rooms need it to. Mattress too soft. Housekeeping appears average, found water still in ice bucket liner, had not been replaced. Entrance to property a little confusing, needs better signage. Only reason would stay at property again is if it was only available property.

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Great location...but showing some wear

By

May 11, 2017

Convenient location if you're staying or working around LAX. Staff was good behind the desk and at the restaurant. I don't like eating at hotel restaurants, but had to due to time and received a decent dinner meal. The hotel is showing wear and could use some updating. My biggest concern was when I opened the drapes to see a large mold stain on top of the window. It wasn't just a little surface mold either. Pics below.

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Customer service

By

May 11, 2017

platinumelite

Would like to be greeted as a platinum member upon checking in.

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