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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 829 reviews
77%
Recommend This Property

Ratings Breakdown

829reviews

  • 5 Stars
    339
  • 4 Stars
    235
  • 3 Stars
    121
  • 2 Stars
    60
  • 1 Stars
    74

Relación calidad - precio pésima

By

April 30, 2017

Cuando llegas a un Holiday Inn lo haces sabiendo que hay un standar, en este caso quede sumamente decepcionado, la limpieza de todo el hotel es muy mala, alfombras, elevadores, habitaciones, baño... Etc, el internet no funciono por mucho tiempo y el personal dijo que no era culpa del hotel sino de la compañía que les proveía el servicio (increíble), la televisión no servía el cable de alimentación de corriente estaba dañado, tardaron más de una hora en cambiarlo para dejarlo igual, al final sirvió porque se acomodó con cuidado diciendo no lo mueva sino se va a volver a apagar, la habitación estaba sucia en él área del escritorio, ventanas y baño... En fin, decepcionante

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Comfortable

By

April 30, 2017

club

Slightly less than the standard expected, but everything was put right once brought to the attention of the staff.

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Dirty

By

April 30, 2017

club

Bugs flying around in the lobby!! Not to mention the temp was hotter than outside!!! I have been to 3rd world countries will more accommodations!!

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Good hotel

By

April 30, 2017

Nothing too fancy but a nice place to stay. I did not have any serious issues and I would recommend it to sry the night

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great service

By

April 29, 2017

club

We shall return!!!!! My wife and I just love to come back. We love the location and especially the staff. The salad was the best we ever had and will order it again. It had lots of fruit in it. The entire staff was very nice to us and made us feel at home

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飲料水、アメニティ

By

April 29, 2017

platinumelite

フロントで無料の飲料水をもらえたが、事前にドリンキングウォーターの案内があると尚良し。
歯ブラシをアメニティに加えて欲しい。

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Great place to stay at LAX

By

April 28, 2017

platinumelite

Attention, accross the street a Thai Spa and Restaurant

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従業員がみな親切

By

April 27, 2017

club

シャトルのドライバー
フロントの接客など従業員に対しては大変満足です。

希望があるとすれば各部屋に冷蔵庫が欲しいですね。
日本のホテルでは必ず冷蔵庫はあります。
海外では冷蔵庫がないのは普通なのかもしれません。

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Good place for the night,

By

April 27, 2017

platinumelite

It was a good place to rest for the night plus it was close to the airport.

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TODO EXCELENTE

By

April 27, 2017

Hotel muy acogedor por dentro y por fuera, personal eficiente y amable, todos los servicios por dentro y por fuera.

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Great service and very clean

By

April 27, 2017

club

The only complaint I have would be I thought I was getting free breakfast and I did not know I had to pay for parking. You would think being an IHG memeber you would get something free but I guess not. Overall the staff was very friendly and even though I paid for breakfast the guy overseeing my table was very nice, helpful, and friendly. My room was very clean which is always a plus and my bed was comfortable.

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Short overnight near LAX

By

April 23, 2017

club

Friendly knowledgeable staff at the hotel, but the rooms abd building are in need of a major renovation if they want to keep up with the other big name hotels on this same street.

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