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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.8

based on 935 reviews
75%
Recommend This Property

Ratings Breakdown

935reviews

  • 5 Stars
    380
  • 4 Stars
    263
  • 3 Stars
    135
  • 2 Stars
    74
  • 1 Stars
    83

Convenient

By

August 21, 2017

club

Great proximity to LAX for a brief business meeting in LA.

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Excellent services for LAX hotel

By

August 21, 2017

After stay in Holiday Inn LAX in Aug.6, I have a very important Express package mail to Holiday Inn LAX. Reservation & Group Coordinator received my mail which ask for help.She updated my package status ASAP and keep package in her desk for me.She provide excellent customer experience for my USA trip.Thanks

YS

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Noisy and old

By

August 18, 2017

Lots of noise in the room from the road and hallway. Room was old and stained, though overall clean. Shuttle to and from the airport was convenient and service was good, but I slept poorly due to the noise.

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Holiday Inn LAX

By

August 18, 2017

Property needs renovating, everything is outdated and in need of upgrading.

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avoid this one

By

August 17, 2017

platinumelite

terrible staff poor tv and over kaos at this hotel

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house keeping

By

August 17, 2017

club

House Keeping was probably the only friendly staff at this hotel

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Outdated

By

August 17, 2017

club

Hotel needs major remodeling, very noisy in the hall ways. Very difficult to sleep.

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Hassles at Check in

By

August 12, 2017

Many other options at LAX I have stayed at. This property is near the bottom.

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Rude Staff

By

August 12, 2017

Probably the rudest staff I have met so far. Made my checking a nightmare. check out was equally rude, before returning the 100 dollars treating customers like criminals.

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LAX overnight

By

August 11, 2017

club

Met our needs. Close to airport so we were easily able to get to our army morning flight on time using the hotel shuttle.

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Perfect

By

August 11, 2017

club

Bed was very comfortable. Also Impressed with the crib and mattress. Baby slept all night..

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Amazing large room

By

August 11, 2017

club

The agent at the desk was friendly and greeted me as an IHG member. She told me if there was anything the hotel could do to make my stay better to please just ask. That was a nice touch.

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