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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 932 reviews
76%
Recommend This Property

Ratings Breakdown

932reviews

  • 5 Stars
    379
  • 4 Stars
    262
  • 3 Stars
    135
  • 2 Stars
    73
  • 1 Stars
    83

Holiday Inn LAX

By

August 18, 2017

Property needs renovating, everything is outdated and in need of upgrading.

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avoid this one

By

August 17, 2017

platinumelite

terrible staff poor tv and over kaos at this hotel

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house keeping

By

August 17, 2017

club

House Keeping was probably the only friendly staff at this hotel

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Outdated

By

August 17, 2017

club

Hotel needs major remodeling, very noisy in the hall ways. Very difficult to sleep.

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Hassles at Check in

By

August 12, 2017

Many other options at LAX I have stayed at. This property is near the bottom.

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Rude Staff

By

August 12, 2017

Probably the rudest staff I have met so far. Made my checking a nightmare. check out was equally rude, before returning the 100 dollars treating customers like criminals.

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LAX overnight

By

August 11, 2017

club

Met our needs. Close to airport so we were easily able to get to our army morning flight on time using the hotel shuttle.

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Perfect

By

August 11, 2017

club

Bed was very comfortable. Also Impressed with the crib and mattress. Baby slept all night..

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Amazing large room

By

August 11, 2017

club

The agent at the desk was friendly and greeted me as an IHG member. She told me if there was anything the hotel could do to make my stay better to please just ask. That was a nice touch.

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Comfortable bed but no answer when guest services called

By

August 11, 2017

platinumelite

Shuttle service slow and unpredictable......................................................

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Great location to LAX. Good shuttle service.

By

August 08, 2017

club

Great location to LAX. Good shuttle service. Clean and comfortable. Great and friendly Staff.

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Worst stay

By

August 08, 2017

Being a platinum member, I was given a room next to the elevator and it's at 11pm. Tired and exhausted and have to go downstairs to wait for more than 30 min in line to get my room changed. Even with that, the room is still 1 room next to the elevator. Sick and tired of changing the room again. Overall experience is the worst holiday in. Property I have ever stayed

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