Rated 3.6 out of 5 by 440
Rated 3.0 out of 5.0 by DC***** May stay
The hotel is currently undergoing renovation. Expect no access to pool, fitness, or business centers. The room we stayed in had recently been updated; the blinds, however, did not fully cover the windows and let in a LOT of light during the night. The walls are also quite thin.
May 19, 2016
Rated 5.0 out of 5.0 by CMRCO Excellent location and great rooms
I was in Louisville for 3 nights. This hotel was ideally located for the things I needed to do. The staff were friendly and helpful. Great room on 5th floor with comfortable bed and excellently finished bathroom. Check in and check out were smooth and efficient. The pool and fitness centre were closed for refurbishment but I knew this at the time of booking. Only used the restaurant for breakfast - which was excellent and good value.
May 18, 2016
Rated 4.0 out of 5.0 by BHill0606 Points
One thing that I did notice is that I have not received my points for the stay yet. Which I was hoping I would have by now.
May 17, 2016
Rated 4.0 out of 5.0 by lculbertson A great nights sleep
We were there for the Run Throo the Zoo race and had a great night sleep before the race. The location was great and the staff was eager to help in any way. We stay 5 to 6 times a year in Holiday Inn's all around Louisville and Lexington and are always treated greatly.
May 17, 2016
Rated 5.0 out of 5.0 by longwayfromhome Great service
I have been staying here going on 4 years, Staff has always been great.
May 3, 2016
Rated 2.0 out of 5.0 by Henlak Poor service
The facility was under construction. That didn't bother me. Upon arrival, I was informed that the room I booked weeks prior wasn't available. Was give a large room with a roll a way bed for a 6 foot tall person. The room was huge but not completely furnished. The chair provided to sit on was an end piece to a sectional. It was small and very uncomfortable. The staff were not very friendly and seemed to have attitudes.
April 29, 2016
Rated 5.0 out of 5.0 by Signalmen1 Excellant Staff - Very Friendly
Hotel was being updated during my stay so some areas were not available. Rooms were complete and very comfortable. The thing that stands out about this hotel was the friendly and helpful staff. I stayed at another hotel after my stay here that was not a Holiday Inn and that was the thing that stood out to me. The Holiday Inn staff made you feel welcomed.
April 24, 2016
Rated 5.0 out of 5.0 by cowboy2016 very good
all is well I will stay there again the staff was friendly and warm. The rooms were very clean
April 23, 2016