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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 387 reviews
86%
Recommend This Property

Ratings Breakdown

387reviews

  • 5 Stars
    225
  • 4 Stars
    77
  • 3 Stars
    37
  • 2 Stars
    20
  • 1 Stars
    28

Comfortable and Clean, Great Place to Stay

By

March 29, 2017

club

I really enjoyed staying at this hotel. I would have liked to spend more time and have more opportunities to use the many amenities provided, maybe next time. The only criticism that I have, was pointed out by another couple staying at this hotel, the elevator inspection was out of date. We used it every time without a problem though.

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Great Staff

By

March 24, 2017

platinumelite

The hotel was clean and comfortable, but the attention I received from the staff was what made my stay excellent. Especially true of the wait team at the hotel restaurant. I got to the restaurant just before closing when they were trying to get cleaned up for the night. That didn't seem to make any different to the staff. I was seated promptly and provided with excellent service. The variety of the food on the menu was not to my taste, but what I did order was excellent and prepared quickly.

I will be staying here again on my next trip to Louisville.

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Quiet

By

March 23, 2017

club

Quiet. The room was very quiet and the employees were very nice

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2nd stay

By

March 23, 2017

I will stay here again if I have the opportunity - my only difficulty was poor food preparation for an evening meal and guests smoked on my floor.

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Clean and comfortable rooms

By

March 22, 2017

Always a pleasant stay! I feel rested after staying and look forward to coming back!

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Excellent

By

March 21, 2017

platinumelite

Convenient. And awesome Couldn't have asked for cleaner room and friendly staff. Will definitely come back

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they need help

By

March 16, 2017

club

poor transportation to airport, the only reason we chose this hotel and they failed !!!!

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Nice place

By

March 16, 2017

club

Staff was really friendly. Nice room and the hotel was only a couple minutes from the airport. Not a lot to do immediately around the hotel, but if willing to drive 5 or so miles there was more options.

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Awesome Hotel

By

March 15, 2017

club

I cam from an hotel around the are that had cockroaches and I was having a bad time, so I called Holiday Inn Louisville airport and they make the arrangements to give me a room. They made my day after coming of work I just wanted a good place to sleep and that was clean, and they where awesome! Service and breakfast was awesome! I really appreciate their help, you should stay here.

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Absolutely the best staff and accomodations

By

March 14, 2017

club

We were met by the most professional and accommodating staff person, cordiality and respect was impeccable. Our room and accommodations were top notch, best of the best.

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Comfortable beds great area

By

March 02, 2017

club

Hotel was in a great area close to airport. The hotel itsself was very clean. Breakfast was a great full hot bar breakfast. Staff was excellent I forgot his name but he went out of the way to make sure our stay was excellent. The only down fall/disappointment was the pool was closed down by the health dept. our son really wanted to go swimming.

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Great place to stay

By

February 28, 2017

club

I had a great stay. The hotel staff was super nice and easy going. The breakfast buffet was perfect with a ton of options. The food and drink options in the Bar were great. A really friendly place. The rooms were big and clean. I have no complaints. I will absolutely be back for my next trips to Louisville.

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