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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 442 reviews
85%
Recommend This Property

Ratings Breakdown

442reviews

  • 5 Stars
    257
  • 4 Stars
    91
  • 3 Stars
    39
  • 2 Stars
    24
  • 1 Stars
    31

Best Hotel Breakfast Yet

By

June 26, 2017

club

Loved the free range eggs and healthier alternatives at breakfast, this added a major bonus and was the deciding factor when this room was booked. There wasn't a thing wrong with the stay. Everyone was friendly, rooms were clean and breakfast was above par! Thanks for the hospitality, we will be back when were in the area!

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Excellent except internet connectivity

By

June 26, 2017

The Louisville Airport South Holiday Inn is an excellent value for staying in the area. It's only a few minutes from downtown, the airport, and the many leisure activities in the area. I travel frequently and this was definitely one of the cleaner hotels I've seen.

However, the internet connection was atrocious. The FCC defines basic broadband internet as at least 25 Mbit/s. I wasn't even able to get a 1 Mbit/s connection in my room. I frequently travel for business and require a strong and steady internet connection, and cannot recommend this hotel for business.

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This hotel staff not friendly and terrible at fixing problems with my room

By

June 20, 2017

I had a problem with my tv that 4 hours later and many phone calls they said they couldn't fix it because they were so busy trying to fix other rooms air conditioners. The people at the front desk hardly ever looked up from the desk when people walked by. The breakfast waitresses were very rude to people every day I was there. The only thing good I can say about this hotel is the rooms were cleaned well and the room service food was good and delivered in a timely manner by a friendly person. I will never stay here again.

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Good, clean, affordable hotel

By

June 15, 2017

club

Our go to hotel. Clean, comfortable and easy to get to. The restaurant has delicious food, and the best margaritas. In all the time we have stayed at this hotel, we've never experienced a problem. Staff is very courteous and friendly.
Definitely recommend this hotel for comfort, value, and cleanliness.

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Comfortable rooms

By

June 14, 2017

Rooms were clean and comfortable. Breakfast staff was friendly and helpful!! Hotel was easily accessible and close to several places we were going.

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Great stop in a rush.

By

June 13, 2017

Arrived in Louisville late and had to leave early. Perfect place to stop because of the location. Hotel was surprisingly quiet, and staff was helpful.

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Great bed

By

June 13, 2017

Got the rest I needed in a clean room at a fair price.

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Stay in Louisville

By

June 10, 2017

I really enjoyed my stay at the Holiday Inn Express in Louisville.

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Great location, friendly Staff.

By

June 09, 2017

club

This particular hotel was clean with well appointed rooms and friendly helpful staff.

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Blood stains on bedding and bugs in the lobby.

By

June 07, 2017

The title says it all. Staff made attempts to clean up the "rolly" bugs and did change the bedding upon request AFTER we had already slept on the beds. But really, should certain things (cleanliness and quality control) just be a given?

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Nice Hotel terrible location

By

June 06, 2017

club

Located in direct path of airport Runway. Hotel is well kept.
Dinning room and bar on site. many other eating options nearby.

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Great Stay

By

June 06, 2017

Staff was awesome! Hotel overall appearance was great! Great location off of the interstate!

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