Rated 3.2 out of 5 by 18
Rated 5.0 out of 5.0 by HPatel Very Good and nice
Very Good service and good Pizza at restaurant
-Bath room's Shower can be better.. with shower certain..
February 25, 2014
Rated 4.0 out of 5.0 by J&E:40yrs! A memorable experience, indeed!
We stayed at the Holiday Inn for 2 nights, as we were travelling by train 'sightseeing Switzerland' in this Dezember-season during only 8 days!
Because the day of arrival happened to be our 40th wedding-day, my husband made some little jokes about our 'jubilee' at the receptionist. But some time later... a member of the hotel-staff knocked on our door and really surprised us with a little bouquet of beautiful red roses and a bottle cooled bubble wine as well as a wedding-present on their behalf, which gesture we deeply have appreciated!
Although we weren't too lucky with the weatherconditions during our short stay, we certainly enjoyed walking around in 'Lugano-in-the-rain' the other day, and loved the well-tasting coffees during breakfast, and all the kindness of your staff as well. Thankyou very much !!!
Jan and Edith
January 12, 2014
Rated 5.0 out of 5.0 From booking to leaving..........
...... the experience was brilliant. Nothing too much for the friendly, helpful staff. We stayed on our way back from our wedding celebrations in Southern Italy and we were made to feel very special. A big thank you to the receptionist who made sure we were looked after.
December 15, 2013
Rated 5.0 out of 5.0 by Amikam Holiday inn lugano center
Great hotel. Excellent staff. Delicious food
And rest room.
December 7, 2013
Rated 1.0 out of 5.0 by woktan unangemessener Service
Obwohl Ankunft nach 14 Uhr war das Zimmer nicht gereinigt,
WiFi wird angepriesen - ist aber im Zimmer nicht verfügbar,
Mir wurde zugesagt den Lan Anschluss kostenlos zu nutzen, wurde aber beim Auschecken berechnet, später storniert,
Obwohl Buchung incl. Frühstück wurde mir das Frühstück auf der Rechnung berechnet, aber nachträglich storniert,
Zimmer war sehr angenehm, Frühstück durchschnittlich,
gesamter Eindruck eher enttäuschend,
November 26, 2013
Rated 3.0 out of 5.0 by kgu1 price is a bit high
Staff should be better trained they were some kind of impolite. hotel is ok but for the price you pay it is somewhat overrated.
October 20, 2013
Rated 5.0 out of 5.0 by Sgrega Holiday Stop Over
Used this Hotel on route to and from Italy. As elsewhere in Switzerland the town is expensive, but the Hotel is well worth a visit, great location, great staff. Incredible views from Rooftop terrace / Pool. As a stop over we didn't make full use of all the facilities, but loads to offer.
September 22, 2013
Rated 3.0 out of 5.0 by macca208 poor breakfast
hotel as per usual Holiday Inn standards, but the breakfast was way below what I normally expect to see in this hotel. Its a pity because the rest if perfectly fine.
September 13, 2013