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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1327 reviews
89%
Recommend This Property

Ratings Breakdown

1327reviews

  • 5 Stars
    698
  • 4 Stars
    495
  • 3 Stars
    77
  • 2 Stars
    39
  • 1 Stars
    18

環境舒適,但速度很慢

By

July 25, 2017

club

我第一次入住酒店由check in到房間需要1小時,要吸煙房卻給我不是吸煙的房間,但房間十分闊,也十分整潔,健身房設施都很好

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房間整潔

By

July 24, 2017

club

一趟舒適的旅程,房間簡潔、整齊,入住安排完善;唯泳池設計欠奉,不能暢游。
整體住宿感覺良好,下次會再考慮入住。

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入住舒適

By

July 24, 2017

club

舒服,可以輕鬆心情入住,能提供所需的服務,只是人很 多,不易找到櫃台登記入住有些不便,整體上良好,接駁車的服務可以再多一些會更好,如果可以印在簡介上會更方便住客查詢並使用。

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服务一流

By

July 23, 2017

位于市中心繁华地段,逛街、吃饭、娱乐都很方便,性价比高,空调温度合适,无噪音,床铺干净舒适,卫生间干净整洁,各种用品齐全,服务周到,强力推荐!

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住宿經驗不錯

By

July 23, 2017

club

1.客房整潔,設備齊全。
2.check in服務人員態度佳,能熱心回應問題,但入住客人很多,等待check in時間超過20分鐘。
3.早餐豐富。
4.對小孩友善。

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入住登記稍慢

By

July 23, 2017

club

在下午兩點鐘辦理入住登記,人龍大約20人,職員也有7-8位,但仍須輪候25分鐘才能辦理手續。原先跑到IHG櫃臺以為可以用會員身分辦理,怎知須是黑卡會員才可以在該櫃臺辦理,再回頭排隊時,前面又多了4人。

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床铺舒适,服务一流。

By

July 23, 2017

club

工作人員服務態度,
非常一流及有禮貌又细心。

房間清潔乾浄程度,
绝對令人滿意。

唯獨穿梭巴士,
缺乏清楚指示(班次,目的地),
往往要走到室外,
才能向工作人員查詢。

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優質服務 休閒旅程

By

July 22, 2017

club

禮賓部職員非常友善 victoria細心為我解決船票問題有耐性 令我之後旅程更加順利 衷心感激她
酒店 非常適合一家大細休閒度假 位置便利 價錢適中 清潔舒服

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非常棒

By

July 21, 2017

非常棒!床很大,有软硬可以选择,服务很好,知道我们住的人多,主动送多四瓶饮用水,还安排了近电梯的房间,性价比也高,推荐!

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干净舒适

By

July 21, 2017

club

这次入住让我感觉非常舒适,酒店环境卫生,酒店靠近威尼斯人和官也街,出去玩也很方便。酒店有游泳池和健身房等设施,小朋友在里面也玩得非常开心。

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服務一流,房間舒服,早餐豐盛。

By

July 20, 2017

club

整體來說假日酒店CP值高,鄰近機場交通方便,可以在酒店內就享受到餐飲與舒適的睡眠,走室內陸橋即可達其他酒店(巴黎人,威尼斯等),逛街也很方便,有機會願意再入住。

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服务超棒

By

July 19, 2017

CI时前台mm帮升级了房间,前台的服务态度超赞,终于让人可以跟Hospitality这个词联系起来了。
上次出差澳门住的St.Regis和Sheraton,有对比。毫不夸张地说,这家假日的服务态度比Sheraton要好,跟隔壁St.Regis一个水准。
或许因为是度假假日的缘故,房间硬件和装修档次感似乎略低于普通的假日。但作为度假酒店刚好可以接受,可见管理团队尺度拿捏得还是很准。
忘了带转换插头,电话前台借插头,非常热情地送到房间。这家酒店大堂离客房还是比较远的,起码要走5到8分钟,因此服务态度非常赞。
大堂吧方面,入住时赠饮券主动送了两张,最近南京假日和长沙皇冠假日两次入住都是一张,我们一直是一家三口入住哦。后来下雨券被弄破损了,我们也就没去兑换了。不过目测大堂吧的酒柜可以抵得上专门的小酒吧了。跟某些充数的内地假日甚至皇冠假日大堂吧立见高下。
本来这次澳门只订了一晚假日,后来老婆都想在这里连住三晚了。
下次入住金沙城HI绝对是首选。

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