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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 608 reviews
81%
Recommend This Property

Ratings Breakdown

608reviews

  • 5 Stars
    310
  • 4 Stars
    130
  • 3 Stars
    73
  • 2 Stars
    44
  • 1 Stars
    51

Clean rooms and excellent customer service

By

November 20, 2017

club

I highly recommend this hotel. My room was very clean and had lots of space. The temperature was just right. The bed was very comfortable and I loved having a mini-fridge to save my leftovers. The staff was extremely friendly, especially the waitress in the hotel restaurant. I had breakfast with a group and she went out of her way to make sure we had everything we needed. She noticed I was looking for French vanilla cream when I was mixing my first cup of coffee. We didn't have any when I poured my second cup and she was way across the room and noticed that I was looking for some. She hollered out to me and said, "you were using French Vanilla cream weren't you"? I said yes. She told me to wait one minute and she would be right back. She went to the back and brought me several containers of French Vanilla creams back so I had plenty. I didn't ask her to do that. She was very attentive to all of our needs and continuously came to offer more juice or whatever we might need. Check in and check out was super fast and easy. The entire stay was awesome! I highly recommend this hotel and will definitely stay there again should I return to Macon, GA.

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