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Rated 4.3 out of 5 by 582 reviewers.
Rated 2.0 out of 5.0 by What happened? I've stayed at this property several times and the service has always been great. However, this time it was a different experience. Our room looked tired and needed some maintenance, but it was functional. However, we checked in on Friday, and our room was not cleaned Saturday, nor was our in-laws room cleaned. Sunday, my father-in-law went to the desk to request cleaning at 8am. We were out all day, returned around 3pm and still neither room was cleaned. Cleanliness in a hotel is a big deal, but we have 2 toddlers, so by this time our garbage was overflowing, and we had a pile of wet towels on the floor, so to say our room was far from fresh is an understatement. I went to the front desk and told the gentleman that our room hadn't been cleaned since check in and he was ambivalent... not even an attempt at an apology. Around 5pm room service showed up and did a minimal job, but at least the garbage was taken out. Not sure if there is new management, or why the breakdown in service, but we will think twice before booking our next stay there. April 19, 2016
Rated 5.0 out of 5.0 by Friendly Service-Family friendly Service at the restaurant was great and fast! That was helpful to keep the young ones busy. Everyone slept well after getting worn out in the pool. April 19, 2016
Rated 5.0 out of 5.0 by Great Service/nice hotel We have stayed at this hotel before and always enjoy our stay. The employees are so friendly. We feel like we are coming back to visit friends at the hotel. It is always neat and clean from the time you enter the lobby to wherever you go in the hotel. You can tell that management trains their employees to be friendly and service is their concern. April 13, 2016
Rated 2.0 out of 5.0 by Great Service, Horrible sleep experience Service was great throughout the stay. Pool was nice as well. The bed was extremely hard and the pillows were brutal. Not much sleep for my wife, kids and myself. April 12, 2016
Rated 2.0 out of 5.0 by stay at holiday inn manager was very helpful,very accomidating for my stay at the hotel April 11, 2016
Rated 5.0 out of 5.0 by Great Staff Staff is very helpful and professional. I enjoyed the breakfast options and the timeliness of room service. April 11, 2016
Rated 4.0 out of 5.0 by Nice place to stay. I stayed one night and the room was beautiful, the staff was extremely friendly and the restaurant attached was really good. The bed, comfort and noise level was fantastic so you can definitely get a good night's rest here. Outlets were a little hard to find and hot water took a while but it was still worth staying there. April 11, 2016
Rated 2.0 out of 5.0 by About My Stay Front desk staff and restaurant staff as well as the shuttle drivers are extremely nice and more than willing to help. What soured my visit was the unclean linen which dropped to comfort level down tremendously. April 11, 2016
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