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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 798 reviews
89%
Recommend This Property

Ratings Breakdown

798reviews

  • 5 Stars
    450
  • 4 Stars
    206
  • 3 Stars
    71
  • 2 Stars
    47
  • 1 Stars
    24

Comfortable Room and Friendly staff

By

May 23, 2017

Here for graduation and did some work. Very comfortable stay.

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Comfortable

By

May 21, 2017

club

I slept better than I have in years. Quiet, comfortable easy to use and efficient a/c. Overall great room.

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Quiet and relaxing

By

May 20, 2017

Very clean and comfortable. I stay here because it is close to the office and has a wonderful pool for my family to play while I work. The rooms are calm and I enjoy my stay

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A Good Night's Sleep

By

May 19, 2017

My stay at HI Madison West was comfortable and quiet.

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Great for kids

By

May 17, 2017

club

Room was very good. Front desk was great. Great water area for kids with lifeguard.

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The stay is Okay

By

May 16, 2017

The hotel is fairly new. The parking facility is adequate or above average. Out door activities from other guests too loud and unruly at times. The constant bipping from an unidentified device in the room is annoying like water dripping torture.

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Great facility

By

May 16, 2017

club

Loved the lobby area. Great place to relax and enjoy a drink at the bar. Has a great pool area for kids. Breakfast buffet was below average. Would like the lighting fixtures to be updated to allow for a USB direct connect cell phones.

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Always a pleasant stay

By

May 16, 2017

club

When traveling to Madison, I find this hotel to meet all of my needs. Very friendly, courteous staff.

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Awesome

By

May 16, 2017

I was happy that the lifeguards let me go down the slide with my children

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Service was wonderful

By

May 15, 2017

club

The staff were exceptional and my stay was comfortable. Everything I needed for a quick work trip. The bathroom in my room was a bit dated, but the rest of the amenities were great.

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Great staff

By

May 15, 2017

club

The front desk staff, business room staff and the shuttle drivers are all polite and went out of their way to make my stay wonderful.

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Holiday Inn

By

May 11, 2017

club

Good place for business. No issues. I appreciate that they made it very easy.

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