Rated 4.2 out of 5 by 280
Rated 2.0 out of 5.0 by 420666 Na
Staff charged me 202 euro for laundry. Did not properly inform me of cost and I inadvertently requested expensive dry cleaning. I received no aid from staff or management regarding this issue
January 14, 2016
Rated 4.0 out of 5.0 by S.C.J. y esposa buen emplazamiento
Estado general correcto. Personal amable. Habitación un poco estrecha pero en correctas condiciones. Cama amplia, colchón perfecto y selección de cojines.
January 13, 2016
Rated 4.0 out of 5.0 by XNiell Muy bueno. Desayuno mejorable
Muy buena estancia, el desayuno debería ofrecer más productos naturales, la fruta no era buena/variada, el pan y la bollería eran industriales y todo tenía aspecto de ser envasado, conservado.
January 5, 2016
Rated 1.0 out of 5.0 by Alex! no noise insulation
This hotel is too old and does not meet the standard of holiday inn hotel. it even doesn't meet holiday inn express standards.
the noise insulation is terrible and staff not very kind.
we could hear neighbor snoring and discussion in our room....
It was supposed to be reward nights but really was not !
i advice to book other holiday inn in Madrid.
January 3, 2016
Rated 5.0 out of 5.0 by GeoGuy Great Location
Stayed four nights. Great location, literally a few steps from entrance to Metro and train station with direct connections to airport. Excellent staff, and a good night's sleep. Good recognition for rewards club member. Good value.
January 3, 2016
Rated 5.0 out of 5.0 by Timbs One Night in Madrid
Great staff and great hotel environment. Metro and Renfe connections feet away. Plaza Mayor and religious sights within minutes away using the Metro.
January 2, 2016
Rated 5.0 out of 5.0 by edrod Great place to stay in Madrid
As an American I've been staying with Holiday Inns all my life. But my visit wasn't good simply because of the great standards of Holiday Inn... it was because this hotel has a VERY VERY good staff that makes you feel welcome and at home and will help you with special requests.
December 28, 2015
Rated 5.0 out of 5.0 by arguello33 Excelente residencia
Una bonita y agradable experiencia, con un magnifico personal.
December 23, 2015