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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 837 reviews
89%
Recommend This Property

Ratings Breakdown

837reviews

  • 5 Stars
    395
  • 4 Stars
    297
  • 3 Stars
    69
  • 2 Stars
    43
  • 1 Stars
    33

Nice stay

By

February 20, 2017

A short break in a cosy hotel. Nice pool and health club. Lovely staff. Really homely restaurant and staff. Kids loved it.

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excellent place for a treat

By

February 20, 2017

club

excellent place for a treat . room food spa all excellent easy to travel too off the motorway local sightseeing available

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Basic and tired hotel

By

February 20, 2017

This hotel needs some TLC

It is not particularly well maintained. The bathroom was in need of repair (dripping tap and missing loo roll holder). The pillows were lumpy. Lights in the room could only be controlled from one side of the bed. The bar has a limited selection of ales.

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comfortable room

By

February 16, 2017

club

A very good nights sleep. and comfortable room.
and great front of house service.

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Great service

By

February 15, 2017

club

Excellent customer service. Good quality food and reasonably priced.

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Comfortable bed and great service

By

February 13, 2017

club

Very comfortable hotel, staff was very nice and helpful. Great experience

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Good Hotel

By

February 11, 2017

Nice hotel to stay.Front office executives are good and helpful.

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Great Stay

By

February 10, 2017

club

Great service by all staff and receptionists were very helpful. Would definitely recommend

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Great hotel

By

February 08, 2017

club

Good location
Easy to get to central London
Nice pool

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Comfortable stay, attentive staff

By

February 07, 2017

club

Lovely welcome on arrival, nice return to the hotel we were married at (Shopenhangers Manor) Family room of twin double beds was a little tight on space. Adjoining door to other guests room meant we could hear everything!

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Leisure facilities

By

February 07, 2017

club

Need vast improvement.
Communal areas felt unclean.
Some facilities (like male steam) no longer function properly.

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Lovely family friendly hotel

By

February 07, 2017

club

Enjoyed our stay very much. Clean and family friendly.

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