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Rated 4.1 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Quality Suite and great service Personnel at Holiday Inn Hotel and Suites in Mansfield, Ohio were very professional, efficient, friendly, and helpful. The suite in which I stayed was clean, comfortable, and met my expectations. Thanks to their personnel the conference went smoothly. The food was good. Did not eat lunch there as this particular hotel is not open for lunch. All the rest of the meals were excellent. April 27, 2016
Rated 5.0 out of 5.0 by Clean, friendly service, nice stay. This is my second stay and I found the accommodations to be very good. Staff was friendly, room was clean and the hotel is well maintained overall. April 25, 2016
Rated 5.0 out of 5.0 by Great Staff, Good Sleep Have been at this hotel many times in the last 2 years. The staff is always friendly and helpful. Like the choice of firm or medium pillows. This is the only hotel I stay in when in the area. April 25, 2016
Rated 3.0 out of 5.0 by Area around hotel rundown Hotel is in a rundown area of town. When I pulled up, there were people yelling at one of the nearby houses. then heard sirens April 25, 2016
Rated 1.0 out of 5.0 by Disappointed We have stayed in IHG brand hotels many times over the years. Have been a Priority Club Member for over 20 years. This stay was the most disappointing stay ever - in any hotel. From arrival we felt we should rethink our choice. Many people were hanging around the front doors - loud, smoking, and rude. We went in to check in and the staff were distracted by young kids leaving hotel - the staff were discussing that the kids had been dropped off there and apparently used the pool and were now leaving. The staff did nothing to correct this nor the behavior outside the front door. We were told they do not honor extended check out times (something that use to be a part of being a IHG member - However this ended up not to be a problem as we decided to leave early due to hotel conditions) We finally got checked in and moved our car to the back of hotel - where parking is shady at the best. While walking in a staff member put his cigarette out on the steps right in front of us - left it smoking and on the ground for us to walk over. You have to use steps to enter from the parking lot - not easy with two kids and luggage. Once in the elevator we found more young people who also did not have a room there. They told staff they were visiting other guests- staff did nothing to correct this either. We were in our room about 10 minutes when I called front desk to cancel our second night there - after finding left over drinks in the Refrigerator we knew we wanted to leave. Had it not been 11:00pm we would not had stayed that night. All this and then it got worse - the room was so loud with Fans and clicking refrigerator none of us slept well at all - we left at 7:00am. I seldom get headaches, but from loud room and lack of of sleep I had a terrible headache. We would not recommend this hotel to anyone. April 23, 2016
Rated 5.0 out of 5.0 by Great stay overall! We arrived in Mansfield with high expectations of this hotel and had our expectations exceeded. The waiting staff was more than friendly, he answered all of our questions, told us additional information we were not aware of and overall made our stay a 5/5! The room was clean, comfortable, well laid out and had all the amenities we could need. The pool facilities are close to the best we've ever seen while vacationing. The bar/lounge area is very laid-back and comfortable. They have a pool table just off to the side as well. We highly recommend this hotel to anyone whether it be business or personal. We will absolutely be returning at our next stay in Mansfield and will be staying for longer than our last visit. April 17, 2016
Rated 3.0 out of 5.0 by 多くを期待しなければリーズナブル 地方の町のダウンタウンにある古いホテル。多くを期待しなければリーズナブルな価格設定有り、1~2泊ならば問題なしです。そろそろリニューアルが必要と思います。 April 12, 2016
Rated 3.0 out of 5.0 by Comfort bed was good. Staff at front desk nice. Location in downtown area. April 9, 2016
  • 2016-04-28 T12:51:44.728-05:00
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