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Rated 3.9 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Awesome Staff We felt blessed to be welcomed so friendly by everyone and our needs attended to immediately. We loved how the front desk even provided a great pizza place to eat in the area and the reasons behind his choice. It turned out to be wonderful and we appreciated his extra help. Almost saved him a couple slices to eat. : )) We decided to stay in the area to do some sightseeing and just relax away from home. So glad we chose this Hotel and Conference Center. We definitely will be back. July 9, 2014
Rated 4.0 out of 5.0 by Ghost Town Restaurant was a ghost town. Hot tub did not work. Cable for TV in room did not work. Breakfast voucher was misrepresented. July 5, 2014
Rated 5.0 out of 5.0 by Great stay We were in Mansfield to visit family. The Holiday Inn was a very nice headquarters for us. We learned a lot about the town, the cultural activities, and shopping that is has to offer. We would stay there again! July 3, 2014
Rated 3.0 out of 5.0 by Hard to sleep This hotel could use an upgrade. It is in a sketchy area with lots of closed shops. Lots of police presence. There were a lot of pillows but they were very small. The AC was constantly turning on and off. When running it sounded like a jet engine. In the space of 15 minutes it would turn on and off and this went on all night. July 1, 2014
Rated 4.0 out of 5.0 by Food service issue No free breakfast here like other Holiday Inns/IHG properties. Onsite restaurant pricing too high for the region. During dinner, we were the only people there (5 of us). Bartender was server and cook as well. Standard burgers/salads/soup/beer took almost 40 minutes to receive. Taste wasn't that good, high price. Found shirt and pants in the drawer of our dresser, took to front desk. June 26, 2014
Rated 2.0 out of 5.0 by unwelcome guest The gentleman at the front desk was very nice but he was by himself and doing the work for at least 2 people. The bartender was not very friendly when I stopped in for a drink after working. There was no greeting, no smile and it felt like I was bothering her. i went to dinner at the Old bag of nails and returned around 9:30. I wanted to stop in the bar for s nightcap only to find that it closed early and all the lights were off. When I came down for breakfast in the morning it took a long time to get service. There was 1 lady busting her tail for the entire room. The breakfast was decent but I was running late for my appointment. The entire stay it felt like there was not enough staff to service the guests.. This is the only full service hotel in the area and it did not seem like it. The neighborhood i not great so I think most people want all the amenities without leaving the hotel. The pantry had no breakfast options like OJ or breakfast bars. June 24, 2014
Rated 5.0 out of 5.0 by Open, Central, and great Quality My first stay in Mansfield Ohio and we were very pleased with the Holiday Inn on West Park Avenue. Easy to find, convenient, and more important an excellent presentation of Holiday Inn service and quality. Highly recommended for travelers to the city in town for business, pleasure, and ghost tours! June 9, 2014
Rated 1.0 out of 5.0 Bad experience We reserved a king room but received two queen beds. requested a smoke free room due to allergy. Our room had been smoked in. Very bad experience. Will not stay at Holiday Inn again. Cancelled our return trip room immediately. June 3, 2014
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