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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 673 reviews
91%
Recommend This Property

Ratings Breakdown

673reviews

  • 5 Stars
    435
  • 4 Stars
    151
  • 3 Stars
    45
  • 2 Stars
    22
  • 1 Stars
    20

Rom was very clean, great service

By

August 14, 2017

The room was exceptionally clean, the décor of the hotel and grounds made me feel very comfortable and safe, a very relaxing atmosphere. The staff were all friendly and helpful, overall great experience

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great hotel, bad neighbors

By

August 13, 2017

club

Beautifully built hotel and theming. Had a hard time sleeping due to loud neighbors until 4am. Had to complain to staff to address the issue, didn't want to. Great location with plenty of restaurants and shopping nearby. Clean and well kept.

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Jack pine savage in Maple Grove

By

August 13, 2017

Great hotel. The staff was great and the rooms are nice. Holiday inn always offers a quality stay.

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Great Stay

By

August 12, 2017

I stay here often, Bartender (Mike) is one of the best of any place I have been

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Don't change rules half of the time

By

August 08, 2017

club

After my son when down the big slide for 2 hours they told my 5 you old autism son that he was to little to go down the slide my son starting crying so thank you so much for that never will go to your hotel again

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Arbor Lake Stay

By

August 08, 2017

club

Fast trip for surprise birthday party for dear friend in local nursing home. Convenient to location. Clean good room and service. Room service breakfast was timely, accurate and reasonably priced. Recommend.

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Business Trip with Family

By

August 07, 2017

club

Friendly Staff, Clean Room, Good WIFI...Everything one needs.

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Fun hotel with the kids

By

August 03, 2017

We stayed for my daughters 4th birthday because of the indoor water park. The water park and pool were fantastic and well staffed with lifeguards. And there's a concession stand so adults can have a drink by the pool too. All the staff were extremely friendly, no matter if they were helping you or just getting in the elevator with you. The breakfast buffet at the restaurant was excellent. We rented a kids suite which I expected to be much larger than it was, next time I would just get a regular room. Overall our stay was really great and I would definitely return again.

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In planned trip

By

August 02, 2017

club

Staff was great to work with. Had to check out and re make reservations for theee days straight not knowing I was going to have to stay for work so long. Everyone was great

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Pool area

By

July 31, 2017

club

Better trained life guards and able to respond in emergencies.

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Great hotel....clean and comfortable!

By

July 30, 2017

club

We checked in late as so many other hotels were booked.We were very impressed by the receptionists as they accommodated us in such a professional way. We extended our stay one more night and were so happy that we did!

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Elevator

By

July 29, 2017

club

For the size of the hotel, the elevators were very slow., even at not busy times. If many were checking out about the same time in the morning, good luck getting the elevator!

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