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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 425 reviews
96%
Recommend This Property

Ratings Breakdown

425reviews

  • 5 Stars
    325
  • 4 Stars
    75
  • 3 Stars
    9
  • 2 Stars
    11
  • 1 Stars
    5

Nice

By

May 22, 2017

club

Nice just wish they included breakfast. No issues during my visit

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Great stay

By

May 22, 2017

platinumelite

Comfortable and clean. Only problem I had was no vending machines for snacks. If the in hotel restaurant is closed then you have to leave to get any sort of food.

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really good experience

By

May 22, 2017

very nice hotel and staff.. superior for holiday in express

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Great stuff and great service

By

May 18, 2017

The hotel staff was friendly and attentive to accommodating my needs

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Last minute trip

By

May 17, 2017

My family and I were in town for my aunt funeral. The accommodations were great. The beds were comfortable and room was clean. Only complaint was that restaurant staff was reluctant to take orders 15mins prior to closing.

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Perfection

By

May 14, 2017

Holiday Inn-Mayfield Heights is just the loveliest place to stay. I feel completely at home there. Parking was easy, and then to walk into the lobby and see the fireplace, bookshelves, big comfortable furniture, and the smiling faces of the desk clerks...wonderful. My room was attractive, clean and serene, dinner at the restaurant was splendid. all my interactions with staff were outstanding (so helpful!), everything was great. I sing your praises over and over. Excellent!

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Good restarent

By

May 12, 2017

club

Old environment walls en carpet, very low quality TV image

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Patricia M. Fahey

By

May 12, 2017

Very comfortable bed
Very very nice help
Excellent food in the dining room

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JR

By

May 11, 2017

club

Great experience and would certainly visit again. The staff at the front desk, staff and restaurants were all amazing. The breakfast buffet was also very good.

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One night stay

By

May 04, 2017

club

I was pleased with the accommodations while attending a family event. The grandchildren expecially loved the pool! If we had more time, we would have stayed more nights.

Staff were very responsive and friendly with any inquiries.

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Lovely stay at a reasonable price

By

May 04, 2017

club

The hotel was easily accessible, clean, the staff were friendly and accommodating. Our room was comfortable and the price reasonable. We enjoyed a good breakfast and an amazing dinner at Alfredos in the hotel. We will return, thank you.

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Comfortable Stay

By

May 04, 2017

club

I really enjoyed my stay. The room was nice and I was able to relax. The room didn't smell. Inked that. It was a home away from home.

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