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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 555 reviews
92%
Recommend This Property

Ratings Breakdown

555reviews

  • 5 Stars
    390
  • 4 Stars
    104
  • 3 Stars
    31
  • 2 Stars
    13
  • 1 Stars
    17

Great area , clean rooms

By

October 09, 2017

club

This hotel is convenient to everything in McKinney. Comfortable rooms, good breakfast buffet and menu items. Wonderful friendly staff. We have been staying at this hotel for many years and will continue to do so. We feel safe and are always welcomed with a friendly hello as we enter.

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Nice hotel but cleanliness could be improved

By

October 06, 2017

club

The suite was overall great in terms of comfort of the bed and furniture but when it comes to cleanliness it could be improved. The carpet appeared to not have been vacuumed and the bathtub did have soap scum on the wall jets. Some of the tobacco odor from the smoking room could be smelled while in the room as well. Sunlight did come into the room even though the curtains were closed.

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Visit

By

October 06, 2017

club

My stay at this hotel was very pleasant. I would recommend it to others and the staff was very nice.

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Comfortable and clean room

By

October 06, 2017

Very friendly staff. Always greeted me when I walked in the door. Staff is excellent

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Great Suite

By

October 03, 2017

club

Our stay was excellent - from the lobby's first impression to the king suite and bar area - we were highly pleased.

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Housekeeping Staff

By

October 02, 2017

platinumelite

All staff was good and though i didn't catch her name the young person from Kansas City that serviced the 4th floor for most of my stay was especially attentive. Your property is lucky to have her.

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Bar music too loud

By

October 01, 2017

club

The bar music was so loud we could not go to sleep until after the bar closed even though I asked them to turn the music down they did not finally the third night I asked to be moved and we did get to move rooms two levels higher. The waitstaff in the breakfast lounge acted like she really Did not want to be there the service was so slow that we had to leave and go find our breakfast elsewhere.

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Superior Comfort in this Amazing, Cushy Room

By

October 01, 2017

club

I was not expecting the grand quality of the room itself, Looked deluxe, so very restful. Hotel staff were all gracious and helpful. Truly enjoyed my stay here. Plan to return ASAP!

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Stay

By

September 29, 2017

club

Everything was great at this hotel was very happy with room and all services will be staying at this hotel any time in this area

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Comfortable Beds and great service

By

September 26, 2017

club

Stayed overnight due to funeral of loved one. Access was easy and staff very accommodating. Beds were VERY comfortable. Was so nice to have the restaurant on sight. Ate dinner and breakfast there. Only suggestion would be to have breakfast available all day to order off menu.

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Awesome Hotel

By

September 07, 2017

It was a very nice Hotel....no complaints. Would stay there again.

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Clean and well maintained. Friendly staff.

By

September 06, 2017

club

Everything was good with our stay. No complaints. The staff was friendly.

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