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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.3

based on 857 reviews
93%
Recommend This Property

Ratings Breakdown

857reviews

  • 5 Stars
    448
  • 4 Stars
    289
  • 3 Stars
    74
  • 2 Stars
    30
  • 1 Stars
    16

Great new rooms

By

April 21, 2017

The new room has automated shade and blackout blinds and a large walk in shower. The bed and pillows were very comfortable. I stayed two nights as I was going on an all day tour and the second night I planned to get a late check out (2pm) to splurge and just stay in bed and watch tv/movies. The splurging never happened. The tv turned itself on at 8am which I turned off. Then construction began a couple of minutes later above me which wasn't suppose to start until 10am. So I decided to turn on the tv but it didn't work. I decided to go get a quick breakfast and reported the problems. I returned in 10 minutes and the tv was on and the hammering/sawing had stopped. So I enjoyed the short time until the real construction started at 10am with power tools. I ended up checking out before 11am.

Overall, once the construction is finished, I would definitely stay at this hotel. The new room was one of the most comfortable rooms I have ever stayed in from any brand. I hope other Holiday Inn's follow suit in improving their rooms this way.

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Hotel agradable y bien situado

By

April 21, 2017

club

El personal es muy amable y la localización del hotel es excelente. Desde nuestra llegada fuimos advertidos de una remodelación en el hotel pero como prometido comenzaban a las 10 de la mañana y paraban a las 5 de la tarde, cosa que en mi experiencia de viajero es inusual. La comida no es maravillosa pero llena el requisito. Las habitaciones son muy limpias y cómodas. Como todo en la localidad, el estacionamiento resulta muy caro y hay que tomarlo en cuenta (el transporte público es excelente)

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Great place to stay

By

April 21, 2017

club

Hotel has wonderful staff who will always greet you with a smile and chat. Rooms clean and comfortable and had a great view. While car parking is convienient I feel it was a little pricy and should offer you the opportunity to park you own car at a reduced rate rather than have someone park it.

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Friendly staff

By

April 19, 2017

club

Room was ok, bathrooms dated. Good location, 6-7 min walk to casino and convention centre. Only issue I had was plumbing noise during the night.

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Great Location

By

April 19, 2017

Property is perfectly situated close to the Casino tram lines and a 2 min walk to Spencer st Train station. Hotel is often used by my staff when we are in Melbourne after hours and need a break. Staff are great and the food is quite good service is always and has always been very good.

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Holiday in Melbourne

By

April 15, 2017

club

A very nice and affordable hotel situated in the heart of the city with easy access to public transportation.
The staff are well trained and friendly. They provide plenty of tourist information via brochures that they provide free of charge.
Will definitely stay with them on my next visit to Melbourne.

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Great service

By

April 13, 2017

club

Great location and customer service near southern cross station neat crown great room service

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1st Time Stay

By

April 10, 2017

Just stayed at the Holiday Inn Melbourne in a newly renovated room - great experience

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Room and other not up to my expectattion as a frequent user of Holiday Inn

By

April 09, 2017

Hallway and elevator unexpectedly too dirty. Room just too small for the price. Towels aand bathroom not clean enough.

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Comfortable bed and nice Room

By

April 08, 2017

Good overall Stay this time. It wasn't in my last two stay at same hotel. I would like to get the same type of rooms in my next stay at Holiday Inn Flinders

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Tim

By

April 07, 2017

club

Good location / good staff / good breakfast / but hotel is getting tired and in need of a refurb but still a hi experience so worth the stay

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Fantastic location, cmfortable bed, great food and convenient gym

By

April 07, 2017

club

The best part of my stay was that I had a comfortable bed that enabled me to have quality sleep. I also enjoyed the dinner meals that I had. The food was always well cooked and quite delicious. I loved the fact that the gym operated 24 hrs so I could go in any time I wanted to. It was a basic gym but good for use in the few days I was a guest at the hotel. Finally, the location was absolutely fantastic. It was a walking distance to the Melbourne Convention Centre where I was attending a conference plus other places of interest within the city. Additionally there was easy access to the free tram service within the city.

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