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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 466 reviews
80%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    259
  • 4 Stars
    96
  • 3 Stars
    38
  • 2 Stars
    34
  • 1 Stars
    39

Clean room, friendly staff

By

May 22, 2017

club

The staff at the front desk were very personal. They called me by my name and any questions I had they were able to answer. The biggest thing for me is a clean room, and the room was very clean and tidy and met my expectations for a luxury hotel room. All in all very satisfied.

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Poor Customer Service and Feedback

By

May 18, 2017

club

After my stay at the hotel, I received three unauthorized charges on my debit card for $785.56 each. Hotel management has done little to help me resolve the problem, they give me phone numbers for other people who say they cannot help, they have not provided me any feedback on my complaint, and they tell me to contact my bank. Holiday Inn finally reimbursed me for two of the fraudulent charges, and they claim that there have only been two, although my bank statement clearly shows three. Travelers beware!

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Great Stay

By

May 15, 2017

Good clean hotel with friendly staff always - would definitely stay there again.

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Excellent staff, service and rooms

By

May 13, 2017

club

You can't go wrong on your stay here.
Very exceptional quality and service all the way around.

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Business trip

By

May 12, 2017

club

The hotel was great And i enjoyed staying with you

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Clean, comfortable bed.

By

May 10, 2017

platinumelite

As soon as we walked in we were greeted by the Staff with smiles. Everybody was very helpful I could see a great setting Dining room and Bar. Check-in and check-out was so easy.

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change of rooms

By

May 09, 2017

platinumelite

you don't want me to write it. I'll use customer care when I see the final credit card statement which is currently double charged

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comfortable bed and great staff

By

May 05, 2017

club

I am very happy with the hotel and staff.We only stayed overnight,but it was very nice.

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Cruise

By

May 04, 2017

Nice stop before a cruise. Good location. Convenient to everything.

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Overnight Stay

By

May 02, 2017

club

Average experience for a top name hotel. No issues.

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Great stay

By

April 29, 2017

club

Great hotel to stay in the area. We stayed here visiting family in the area. It was quiet, clean and comfortable. I chose this hotel because they don't take pets. Although I love animals, I don't enjoy being in a room that previously had pets. Over time, the rooms cannot get rid of the animal smell no matter how much you clean them and there will be fleas and overall the hotel starts to go downhill. The staff were all excellent and helpful when we asked for directions to places in the area.

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Great location and great service

By

April 28, 2017

Easy to located, front desk staff was very friendly , room was clean and the bed was the best after a long day on the road. Morning breakfast staff made the day great, coffee was serve as I was shown to my table.

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