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Rated 4.1 out of 5 by 207 reviewers.
Rated 5.0 out of 5.0 by Very Pleasant Stay This hotel is excellent, and the staff is certainly concerned about the comfort of its visitors. In the hallway, a manager asked about the condition of our room. In addition, we received a telephone message from the management encouraging us to ask if we were in need of anything, but the room was very clean, comfortable and well supplied. In the elevator though, I happened to mention to Brandon, I believe his name is, that I needed additional shampoo for my granddaughter and without my asking, he brought some to the room. All these examples show how much the management and staff of this hotel care about the comfort of their guests. The only complaint might be that at breakfast, the food service was slow coming from the kitchen. The waitress was great, but we waited quite a while for our order to arrive. At the same time, the food was well prepared, so that is actually a minor issue. All in all, I highly recommend this hotel for comfort and its location near the Brevard Zoo. June 22, 2015
Rated 5.0 out of 5.0 by Lovely Experience A truly enjoyable experience with a relaxing bar area to enjoy friends and a nice breakfast menu with very reasonable prices for those over 55. Our server, Sunny, was just that... a Sunny and bright server with a positive attitude and very attentive to our needs. Thank you Holiday Inn for a lovely time in a beautiful hotel June 15, 2015
Rated 5.0 out of 5.0 by Friendly staff Very friendly staff. Conveniently located off Rt. 95. Shopping mall located close by along with a Walmart and Target. June 14, 2015
Rated 5.0 out of 5.0 by Stay at Holiday Inn Express We stopped over for the night on a trip and had a wonderful experience. The front desk people were so friendly and courteous. We would definitely stay there again if we are passing through on a trip. We would highly reccommend it to others we know that would be traveling through that area. June 10, 2015
Rated 5.0 out of 5.0 by Great staffs Great Front desk staffs especially the gentleman with the foreigner accent. June 10, 2015
Rated 1.0 out of 5.0 by Scary dated room/bathroom decore I am an IHG member and I have stayed at several IHG hotels and this one I can honestly say is the worst.The price of the room was fair but the room was dated and the paintings on the 5th floor and the room was not inviting. Bathroom countertop was cracked and the wall paper was very ugly. We had trouble with the remote control to the TV the first night and the second night they did get us a new one. This hotel needs updating in the worst way. I cannot recommend this hotel to family and friends until the hotel gets an upgrade. Thank you, IHG member June 4, 2015
Rated 4.0 out of 5.0 by Extremely clean Ideal location, very clean, friendly staff. Ice machine on 4th floor not working June 3, 2015
Rated 4.0 out of 5.0 by Great Staff Soso Dining We stayed at this hotel because it was convenient to our ultimate destination. We needed an accessible room and accidentally booked a regular room. Even with it being a holiday weekend and the hotel fully booked, the staff was able to make an immediate revision. Our only complaint was the dining area. The dining room had been booked for a special event and we needed up eating in the bar. This was no problem as their were plenty of booths and the staff was wonderful. However, the menu selection along with the food quality was average at best. Having the hotel surrounded by other dining options helps me give it a better rating and may help future guests. June 2, 2015
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