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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 1142 reviews
79%
Recommend This Property

Ratings Breakdown

1142reviews

  • 5 Stars
    536
  • 4 Stars
    305
  • 3 Stars
    137
  • 2 Stars
    94
  • 1 Stars
    70

Comfortable bed , great location

By

October 20, 2017

Overall we were happy with everything but the shuttle bus as we came over a holiday weekend and it was not running. Too bad as we had a hard time getting a taxi to a couple of places (pharmacy

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Old and dirty

By

October 20, 2017

club

For the price, the quality of the stay was from something out of the 1970's with a 200% increase in price. I would have stayed at across the street for the price and been much happier. Posto sibly the worst Holiday Inn I have ever stayed in. Thanks

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Average Hotel

By

October 18, 2017

club

Kept the AC below 70 degrees and AC unit ran continuously, but failed to get below 71 degrees. A room safe would be a nice addition. Parked at the parking garage for $10/ day instead of the $25 per day hotel valet parking. We were spoiled by other Tennessee hotels which offered free parking, room safe, complimentary full breakfast meals.

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frendly staff

By

October 18, 2017

club

we were very happy with our accommodation. We were with in walking distance to Beale street and all our tours. We parked our cars and didn't have to worry about traffic or getting lost over all very good vacation

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great location

By

October 18, 2017

club

great location, comfortable bed, breakfast was very good but not included. parking was valet. staff was friendly. air conditioner worked fine, but blew right on whoever had that side of the bed. would stay here again.

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Great Stay in Memphis Beale St.

By

October 17, 2017

club

Great location, staff and full service hotel. Suggest for business or pleasure.

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Memphis

By

October 16, 2017

I highly recommend staying at the holiday inn . It is well worth your money . They have car service so you don't have to worry about getting lost in the city . They are glad to take you

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Late Check Out and Parking

By

October 16, 2017

platinumelite

With me being a Platinum member my wife was able to get a pate check out and parking for the day at no extra charge.

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Pretty good stay

By

October 15, 2017

club

Nothing out of the ordinary. Great place to stay. Right off of Beale and in walking distance of everything

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Great Location in Memphis with wonderful service

By

October 14, 2017

club

This hotel offers a great location to get around in downtown Memphis. The Peabody is just across the road and Beal Street is 2 blocks away. The staff were very efficient, friendly and knowledgable for our requests. We loved using the shuttle that was available. The hotel is well maintained and enjoyed our stay! Great job to the staff that work here.

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Bathroom Cleanliness

By

October 14, 2017

club

Noticed mold growing at the top of shower; the shower head wall fixture was corroded.

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Great location, friendly staff

By

October 12, 2017

platinumelite

Enjoyed our stay. Walking distance to Beale St. comfortable clean rooms, friendly staff.

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