Rated 4.4 out of 5 by 391
Rated 1.0 out of 5.0 by Draft Doctor 2nd chance and they blew it
We stayed at this location previously and had an issue with housekeeping being loud and yelling down the halls to each other even though there were signs on several doors to "ssshhhhh". Also they opened our door and rang our phone even though we had a late check out. I spoke to the manager and he gave us 1/2 off the room. We decided to give them a 2nd chance and they blew it. At 8am the housekeeping staff on our floor started opening and slamming doors on the entire floor. The front desk clerk offered to get the manager for us but we said no since they didn't have any improvement from the last time we will no longer stay at this hotel.
Value is great
Bed was very comfortable
Shower had good pressure and great temperature throughout
Room was nice and clean
February 5, 2016
Rated 5.0 out of 5.0 Very nice hotel
This is a very nice hotel. It is a little distance from downtown area, but is right next to a very large mall so there were many dining and shopping options. Although I could see it from the highway coming in, I had to come down a side road to get to the hotel.
This hotel had an excellent pool, and though I do not know how to swim so I do not generally get into the pool unless others are there. But this pool was warmer then any pool that I have been in so I went into it anyway though by the edge where I could hold on to the edge. Even after sitting in the hot tub for a while, I could get into the pool without any discomfort.
I really liked the dining area in the hotel. Anna who helped me with the buffet breakfast was very nice, and brought me extra of whatever I needed.
There was also a very nice display of a sample room from the very first Holiday Inn hotel, and the story of the founder as well as the reasons he started the hotel.
February 4, 2016
Rated 5.0 out of 5.0 by shaktis69 5 star quality and experience
I normally stay at a competing hotel but I decided to try Holiday Inn on this business stay. Hands down this was the better value and service!
January 31, 2016
Rated 1.0 out of 5.0 by FritzM Fritz
Although I like Holiday Inn very much, my stay at this Holidat Inn was less than adequate. Due to the room I was put in, room 214, this room is right below the Holiday Inn sign on the building. With the massive spotlights shining on the sign, no matter how I closed the drapes, there was still light shining on the sides and bottom of the drapes. The room was quite bright. Also, unfortunately, on that night, the people in the next room were quite noisy. I wish to say again that I still like Holiday Inn and will stay there in the future. This was an unfortunate incident.
January 30, 2016
Rated 4.0 out of 5.0 by KP0069 Relaxing
Need a stress free place to stay and HI WG provided this. Best part is being able to relax and allow the kids a swim at the indoor pool. Friendly staff and nice room.
The only downside is sometimes the rooms are different sizes and we are more comfortable in the larger ones of course. Otherwise we are very pleased with using this property for our monthly visits.
January 25, 2016
Rated 4.0 out of 5.0 by Ma2016 nice pool
Enjoyed my visit. My kids love the pool. Water is warm.
January 24, 2016
Rated 5.0 out of 5.0 by Dadof7 Great service!
The staff was fantastic! Everyone was friendly and helpful!
Breakfast was hot and delicious. The fitness center, pool, and hot tub were top-notch.
I would highly recommend this hotel to anyone staying in the Memphis area!
January 24, 2016
Rated 5.0 out of 5.0 by AngieH2014 Great Customer Service
Alize and Christina were the young ladies that handled our check in. They were courteous and able to accommodate our request to have our reserved room relocated to be away from our fellow travelers. They were very kind and understanding and in no way made us feel that we were being a bother or trouble.
January 21, 2016