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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 1104 reviews
83%
Recommend This Property

Ratings Breakdown

1104reviews

  • 5 Stars
    556
  • 4 Stars
    279
  • 3 Stars
    119
  • 2 Stars
    75
  • 1 Stars
    75

Excelente hotel

By

June 21, 2017

club

La ubicación de este hotel es perfecta si deseas pasear por el centro de Miami, la vista de la bahía es sensacional. El hotel es confortable y todo muy limpio. El personal muy amable y profesional. Lo recomiendo.

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Such an amazing hotel

By

June 17, 2017

club

Wonderful Service...Wonderful Hotel...Wonderful all around. Will be back soon!!!

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Port of Miami- holiday inn

By

June 16, 2017

Air conditioner was out- was very hot and never fixed. Horrible night sleep.

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Close to Carnval shop port.

By

June 15, 2017

club

Bed comfy. Late night gcheck in. Just overall not anything modern. Paint all over walls in room. Clearly not top knot has.

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One night stay

By

June 13, 2017

platinumelite

Stayed one night before boarding a cruise in the morning.

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Great location

By

June 11, 2017

club

We arrived early after the cruise and the staff offered to store our luggage, gave us directions and recommendations for food choices and how we could take care of getting our airline tickets printed. The front desk even offered the option of rooms with a better view, if we wanted to wait a little longer. In addition they offered the service to contact a third party with a van to get us to the airport early the next morning. Overall the staff was great! The hotel is a little older, but the only thing I noticed was the bathroom door wasn't in the best condition, but they had obviously painted it to look better. It did not affect our stay at all.

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Great stay!

By

June 05, 2017

club

Great stay for pre-cruise! Love being close to restaurants, shopping

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Comoda habitacion

By

June 05, 2017

club

El servicio unico, les agradesco que mis vacaciones comenzaran positivas

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choose another

By

June 05, 2017

club

there are other good Holiday Inn's than this...stay there.

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Great staff and facilities

By

June 04, 2017

platinumelite

The hotel staff was super friendly and professional. The facilities were super.

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Comfortable bed and great service and wonderful place to stay

By

May 31, 2017

club

The hotel is wonderful place to stay but, the only thing that got me was, as a, guest I should of had free parking instead if having to pay $32 every night, Am a guest parking should come with your stay regardless of the area u you are in7.

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Great hotel

By

May 29, 2017

club

Overnight stay prior to cruise, great location, close to shopping and entertainment. Very clean and staff were friendly and helpful.

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