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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 1091 reviews
83%
Recommend This Property

Ratings Breakdown

1091reviews

  • 5 Stars
    548
  • 4 Stars
    277
  • 3 Stars
    119
  • 2 Stars
    73
  • 1 Stars
    74

To noisy

By

May 24, 2017

club

Ok where to start, average price room, but they don't have parking and force you to pay $25 a night for valet parking but other than the on going party in the room next to me and the broken remote all was fine

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Room

By

May 24, 2017

club

The room was fine. Staff was helpful. Carpet in the room was filthy. Was very disappointed since we stayed at this hotel upon being recommended by a friend. I think we should be refunded our money.

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Convenient and accommodating staff!!

By

May 23, 2017

club

I was grateful to check in early!!! We took red eye and was greatly appreciated!

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Construction and small room crazy expensive parking

By

May 19, 2017

platinumelite

I was annoyed by the construction noises and the $30+ dollars for parking!
I do not recommend at this time.

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Pleasant staff and clean rooms

By

May 19, 2017

The staff at the front desk was extremely pleasant. Our room was ready earlier than expected and which allowed us to check in. The room was comfortable, and very clean. The only thing missing was a refrigerator.

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Needs TLC

By

May 18, 2017

club

Hotel needs updating. Beds are double size and not overly comfortable. Air in room was stuffy. Couch was squeaky. Coffee machine didn't work. Electrical outlets are not conveniently located and couldn't use hair dryer in bathroom. Ceiling had water stains.
The pool had chicken finger and other debris and dirt floating in it! Disgusting!
Breakfast was not good.
Wait staff were friendly however and check in and check out was convenient and fast.

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Convenient for cruising out of the Port of Miami

By

May 16, 2017

club

Older hotel with some updating. Beds are comfortable. Quiet. Convenient for getting to the Port for cruise.

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Great service!

By

May 14, 2017

club

The staff was awesome was able to get in my room immediately. Have stayed before and will be staying another night in December.

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Enjoyable Stay

By

May 12, 2017

club

I have no complaints about rhe Staff or serivce...My family , friends and. I came for a cruise. If anything give directions to get to you..I dont remember if you had any...

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At front gate of rolling loud

By

May 10, 2017

club

This was a great stay for persons going to rolling. Loud festival.

I loved the location and the protection for my kids..

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Holiday Inn express

By

May 10, 2017

club

The bed was super comfy. The bathroom was very clean and the tub looked new. I love having a microwave

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Frigobar

By

May 09, 2017

club

Gostaria apenas de sugestionar que fosse instalado frigobares nos quartos.

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