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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 484 reviews
83%
Recommend This Property

Ratings Breakdown

484reviews

  • 5 Stars
    253
  • 4 Stars
    124
  • 3 Stars
    49
  • 2 Stars
    28
  • 1 Stars
    30

Friendly staff, great food, enjoyed pool and gym

By

July 27, 2017

club

Upon my first visit to Middletown N.Y. for business, I was referred to this Holday Inn. Traveling from Texas, I felt welcomed, ate most meals at the hotel, enjoyed the indoor pool on a rainy night, the gym to wind down. The Business Center allowed me to review some important information and print out my boarding pass. I took the time to visit the Harness Racing Museum and Sam's Point Ice Caves, both in neighboring town less than 30 minutes away. Would stay at this location in the future.

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Comfortable bed in room amenities and great staff

By

July 26, 2017

I had my daughter's birthday @ the hotel. We had family and friends stay over that nite as well. He had a great experience.

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Overnight

By

July 26, 2017

My cousin celebrated her 16th birthday at the hotel
Our family traveled several states to attend the event. I was happy the bar area stayed open late.
We held the after party at the bar.

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none

By

July 24, 2017

noted previously problem and over review of this property

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Hotel was as expected. Not so the reservation system

By

July 23, 2017

club

I was happy with the hotel itself, though the bed could have been a bit less saggy in the middle. I was NOT happy with the online reservation system. I wound up with the wrong kind of beds, and somewhere between my online booking and the hotel, the breakfast I reserved and paid for disappeared from my reservation. the hotel staff was as helpful as could be, and handled the breakfast snafu, but could not accommodate my bed request due to lack of availability. Other than that, I was satisfied with the hotel.

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bathroom pool

By

July 19, 2017

platinumelite

Overall its a nice place except the lack of plumping maintenance in the bathroom. Very slow drain n the bathtub. Felt like I was getting out of a pool from the foot of water that was left in the tub from after taking a shower, and I don't take long showers.

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New York stay

By

July 18, 2017

The hotel needs updating, the rooms were clean. It is close to the interstate;

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Cozy and simple

By

July 13, 2017

club

There was not enough desk staff only one person and had to get my own cart for my luggage to my room the room was clean and fresh and they dident put rooms close to each other that I asked for the pool was nice and not so crowded and check out was easy over all it was nice

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Comfortable and clean rooms

By

July 12, 2017

The rooms were beautiful. The beds were so comfortable.

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Worn down but nice staff

By

July 12, 2017

platinumelite

Hotel needs to be cleaner and AC upgraded or quieter. Front desk staff was great.

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Clean hotel

By

July 12, 2017

club

Clean, quiet hotel. Staff was friendly and kids enjoyed using the 2 pools onstie.

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Great staff. Nice pools

By

July 11, 2017

club

We stayed 3 days. The staff was pleasant and helpful. Enjoyed indoor and outdoor pools. Good location. Near everything.
Nice surroundings and convienent parking

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