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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.2

based on 761 reviews
90%
Recommend This Property

Ratings Breakdown

761reviews

  • 5 Stars
    383
  • 4 Stars
    245
  • 3 Stars
    69
  • 2 Stars
    38
  • 1 Stars
    26

Grand Prix weekend so not great VFM

By

July 18, 2017

club

Stayed with my son, booked a twin room. Found the room given was a double, but helpful receptionist changed this without a fuss. Dining room was closed for a private function; we had checked in quite late and did not fancy room service or taking my son into the bar. There are some very good restaurants nearby, but had to find them. The room was ok, a bit tired possibly. This was British GP weekend so room was expensive, more than I pay normally in Central London. Not great VFM but relative to other hotels in the area, it was ok.

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Location was good, but air conditioning not working

By

July 17, 2017

I stay at this hotel being an awards member and close to the train station.

To arrive late at night and be checked into a room with the air conditioning not working and now Windows is definitely not what you would expect from this hotel which is relatively expensive. Also very poor internet

The staff were friendly, but this is not their fault.

Have had previously bad experience with room service not answering and internet problems.

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Good but needs improvement

By

July 17, 2017

Not the first time to stay at Holiday Inn MKC but experience of this time not good as before. Refrigator in my room always make lots of noisy.

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Awful

By

July 15, 2017

Stay somewhere else hotel tired dirty and poor service

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Great Eggs

By

July 14, 2017

club

Cheerful staff nice quiet room. Great eggs at breakfast a mark of a good hotel kitchen. Nicer than the average.

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Excellent service

By

July 14, 2017

club

We had an issue with room temperature. This was resolved immediately and with very little fuss. The hotel staff were generally excellent throughout the stay; welcoming, polite and helpful. The room was well-equipped, clean and comfortable. Particular thanks to Mandy and Vasty who were very professional and friendly and made our stay a happy one.

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Great location - amazing staff

By

July 14, 2017

Great central location. the reception team are just outstanding and staff overall are great too. It does need to be refurbished as the room are tired.

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Excellent

By

July 13, 2017

Great hotel - would definitely recommend and stay again

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Not impressed

By

July 11, 2017

club

Staff very helpful and friendly however the room sold as executive but far from it, air con very loud, toilet flush broken, toiletries not changed from previous room occupants some had already been used, telephone didn't work, to remote didn't work

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Business Trip - disappointed!

By

July 11, 2017

I used to love this hotel, but it is showing its age a bit. Needs some new decor. I get that its the location that is king here. Had not stayed for some time but this probably made me notice the changes more. Staff are excellent, always have been great. Food is average at best now, although more pricey. Room was dated, and could do with a refresh. Overall I would rate this not a great value hotel now, and average all round. Disappointed.

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Great hotel nearby all needs

By

July 09, 2017

club

Well kept in shape building friendly very cooperative staff busy hotel only annoying cleaning staff

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great hotel

By

July 05, 2017

club

Excellent hotel in the heart of m/k, ideal for shops and bars, reception was excellent and very frendly, perfect for front of house, rooms clean and comfortable, and great value for price paid

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