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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
71%
Recommend This Property

Overall Experience

3.7

based on 454 reviews
71%
Recommend This Property

Ratings Breakdown

454reviews

  • 5 Stars
    160
  • 4 Stars
    136
  • 3 Stars
    64
  • 2 Stars
    52
  • 1 Stars
    42

No Hassle Pet-Friendly and a Great Stay

By

April 21, 2017

platinumelite

Due to unfortunate circumstances, we had to make an overnight visit to the Toronto area with our two large dogs. The Holiday Inn Toronto-Mississauga was our destination for accommodations just outside the city, and what a great choice!
Easy to find, ample parking, good grounds in a nice neighborhood - the staff was friendly and efficient, the room was clean and comfortable, and with the layout of the lobby and entrances we had no issue entering/exiting the building with our pets.
I highly recommend this hotel as a great stop while passing through the area.

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Good stay

By

April 16, 2017

Good stay... i would recommend to my family and frinds IHG properties for future stay......

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Carpet need to be replaced completely

By

April 14, 2017

platinumelite

Carpet need to be replaced completely, it's too old and looks dirty although it might not be. Some customers was arguing in the mid night and keeping shutting down/opening the door for long time , making noise but nobody stop them.

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Good price

By

April 13, 2017

club

Not happy about what was found under bed and how it was dealt this.

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Terrible Stay

By

April 11, 2017

platinumelite

I want my reward points back!!

Stayed there to avoid driving home since we had a late night. They were late checking us in so we sat in the parking lot waiting. They advised ther is construction going on on the 6th floor. But they won't start till 10:30 am. I don't know why they put us on 5th. But construction crew started at 8/8:30. We couldn't sleep in. Called front desk no change the banging continued. They were right above us.

What a terrible stay. I want my points back.

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Great staff

By

April 11, 2017

Front desk staff and manager were very nice and even remembered our name when we came back from dinner. Richard in the lounge is the BEST!!

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Comfortable and friendly staff

By

April 11, 2017

platinumelite

Overall this is a very nice hotel. I used points and it was a great value. The location was convenient to the highway and parking was ample. Overall I was very please with this stay!

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IHG not impressed member

By

April 07, 2017

took over 20 minutes to sign in.
bath water luke warm all week, with two complaints registered.
housekeeping knocked on door at 7:50 AM!!!
IHG member for several years
worst experience yet!
Other IHG hotels offer complimentary coffee, some a welcome night, some a free breakfast....this one nothing but a message upon sign in that there was construction on the sixth floor all week....
NOT IMPRESSED
will not stay here again.

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Great staff

By

April 02, 2017

club

Hotel was undergoing renovations, does need a little updating, but overall nice place

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Filthy and run down accomodations

By

April 02, 2017

club

Room was not clean including bed linens and bathroom. Long black hairs everywhere from a prior giest or hotel staff. Handles were all lose on doors and rust and aging in the bathroom. Desperately needs repairs and upgrades.

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good for the price

By

April 01, 2017

platinumelite

The hotel was comfortable but needs some updating. The mattresses need to be changed and they should include mini fridges in all rooms.

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Comfortable bed, clean room, friendly and helpful staff. Food wasn't grea

By

April 01, 2017

club

Food needs to be improved. Staff and cleanliness of home was great.

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