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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 713 reviews
83%
Recommend This Property

Ratings Breakdown

713reviews

  • 5 Stars
    344
  • 4 Stars
    181
  • 3 Stars
    74
  • 2 Stars
    74
  • 1 Stars
    40

Great staff and location~

By

June 16, 2017

platinumelite

The only thing I would change about this hotel - wish it offered a free breakfast like many hotels do. There was a discount coupon for the restaurant, but traveling for business, I prefer to just do the free breakfast buffet and be on my way. Other than that, the staff were very helpful and friendly - genuinely made me feel welcome.
Thank you!

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High price for quality received

By

June 14, 2017

We were so looking forward to our weekend away for our anniversary, didn't even get the room we booked (same size of bed etc but not in location booked), hotel seemed run down in places, food quality at restaurant was low, nothing about it made me feel special or made me want to return, or that our money was well spent.

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Nice staff, gross room

By

June 12, 2017

club

I stayed in one of the non-remodeled rooms. It was dirty especially the shower

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Troy

By

June 12, 2017

club

My favorite hotels on the west coast. Great staff with a very friendly atmosphere

Great job

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Comfortable bedroom

By

June 09, 2017

club

The front staff was very helpful and accommodating. The room was to my expectations however the lack of continental breakfast/ food availability as well as bar staff and lack of pool was frustrating

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Great Convention Hotel

By

June 08, 2017

I stayed at this hotel for a gaming convention, so my experience may be different than a typical stay, but in general, I would recommend this hotel. The room was clean, the AC and wifi worked, and the staff was pleasant. The food options in the hotel bar / restaurant were limited, but there are many options in the neighborhood that make up for that. Would stay here again.

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Missoula downtown

By

June 08, 2017

platinumelite

Had a great stay in your hotel. Thank you.. One issue. Needed a comfortable chair in our king room. No chair provided.

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Business get away

By

June 08, 2017

club

The hotel was clean and comfortable. Staff was friendly and accommodating. I was able to stay in one of the older rooms the first night that had not been remodeled. It was comfortable and clean. The 2nd and 3rd night i stayed in an upgraded room that was recently remodeled. The only thing I didnt like about the newly remodeled room was the missing bathtub, There was only a shower. I like to take a hot bath before bed and I wasnt able to. Free coffee in the lobby was missing 2 of the mornings i was there. They were selling coffee for 1.00 in the restaurant however when I went in to order coffee they charged me 2.95. Other wise everything was good.

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Goodbrest; poor ammenities

By

June 06, 2017

Needed rest and exercise due to major stress and the pool and exercise facility were closed - should be a price reduction for my stay. This type of work should be done in slower winter months!
Being downtown was the best part and staff were very friendly :)

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Handicap accessable

By

June 05, 2017

club

I could not push my wheelchair through the door. every thing else was good.

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new remodel is lovely

By

June 04, 2017

Room is pleasant, open, sleek nd comfortable. Locale is outstanding for anyone wanting to explore downtown or along the river.

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Clean comfortably beds

By

June 03, 2017

club

Have stayed several times over the past few years on hunting trips. Really nice since remodel. Staff always great and helpful. Graet access within walking distance to downtown.

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