Rated 4.4 out of 5 by 220
Rated 5.0 out of 5.0 by Debby36 Clean,comfortable and quiet
Very nice and comfortable stay. Staff was very friendly and everything worked very well in the room.
October 7, 2015
Rated 4.0 out of 5.0 by Mobile trip Love the HI brand
although I do love the HI brand, my experience was a little lacking. When I got to the counter to check in there were other guests checking in. While I was waiting in line another guest came in and the person at the desk gave them the "can I help you look" all the while knowing that I was there first. Then he did not offer me a goodie bag for Rewards members. I was thinking maybe it slipped his mind so I went back to the counter and asked if he could tell me how many points I have to maybe trigger him to reach for one of the bags that were pre filled and just sitting there waiting for the Rewards member. He told me my balance and sent me on my way. Once I got to the room, everything was perfect. I absolutely loved the shower. But there was no iron. When I called the front desk I was not even offered a replacement. The whole customer service experience was very lacking.
October 1, 2015
Rated 5.0 out of 5.0 by Dillard1 Hotel
Hotel was really clean, staff were very friendly. From my last stay, the hotel had really stepped it up a notch. Outstanding.
September 21, 2015