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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 557 reviews
92%
Recommend This Property

Ratings Breakdown

557reviews

  • 5 Stars
    359
  • 4 Stars
    129
  • 3 Stars
    38
  • 2 Stars
    15
  • 1 Stars
    16

Smelled so clean, everything was updated.

By

February 17, 2017

club

I will be honest because the rates were lower I did not expect to get this type of room, everything was new, furniture was updated, I've never stayed in a hotel that smelled and looked as clean as this one. There were Bath and Bodyworks toiletries which quite honestly I've never found in a hotel. I just can't speak highly enough for this hotel and if I'm anywhere within a 30 to 45 minutes From this hotel and staying in this area I will take the extra time to drive to this one rather than stay in the hotels that I have stayed in before. It's always a hit and miss with hotels and I never seem to have good luck even another holiday Inns that I have paid more for. This one was just simply amazing, me and my husband were so pleased.
And to add, if you're looking for close dining there are several restaurants within walking distance in the downtown district that everyone highly recommends, their on-site dining was great as well. About five minutes up the road on the causeway there are about six seafood places to choose from that all are amazing, I am originally from this area and I have ate at all of those.
Lastly, the lounge on the 17th floor was simply beautiful along with the view. Very quiet and ambient. Bar staff was amazing, had. Great evening.
*We used the snooze and cruise package and it saved us $50 in parking fees and the shuttle service was wonderful.

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Problem with manager

By

February 16, 2017

Most of the staff was lovely, but the manager was rude to one of my party. Also, the keys had to be taken back to the desk to be re-keyed twice on a 2 night stay.

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Poor

By

February 16, 2017

club

Will never stay or recommend this hotel to anybody. I have never stayed anywhere where they we not willing to help or make recommendations to rectify the issue. We drove for 1,050 miles and just needed a ride to the port. The manager acted like they didnt care at all about our needs. It was the most frustrating hotel stays I have experienced.

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Great Hotel for the price

By

February 15, 2017

club

Enjoyed stay for local Mardi Gras.
Rooms clean. (Still have slight smell of being a smoking room). Bathroom large and open.

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Mardi Gras

By

February 15, 2017

Every one was good housekeeping was great stay was good

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Good spot

By

February 13, 2017

club

Good spot, good value, clean comfortable rooms and very nice staff

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Unique Hotel

By

February 13, 2017

club

The unique architecture along with the friendly staff made this place very enjoyable! Great views!

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Great stay from bottom to top!

By

February 10, 2017

club

Pleasant and fast check-in; pleasant staffing, 17th lounge experience topped at all off. AM breakfast experience ended our great stay!

Posted byHotelStaff
February 10, 2017
Sags, many thanks your 5 star review of the Holiday Inn Downtown Mobile, we are please to read that your had the chance to take in some of the best views of Mobile Bay from our Skyview Lounge.
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Ole Mobile

By

February 09, 2017

Nice bed comfortable cozy relaxing enchanting magnificent pleasurable

Posted byHotelStaff
February 10, 2017
Many thanks for taking the time to review your recent stay DA JUGGERNAUT happy to read that your time spent with us was relaxing.
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Beautifully decorated and extremely comfortable!

By

February 07, 2017

club

We loved this property. It has exceptional guest services, beautifully decorated, large rooms and other areas, very comfortable beds and linens, and we even received free parking in the garage next door.

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charged to nuch

By

February 03, 2017

chargedmto much. for.2nd night ship. was day late and had to. stay anotjer nigjt he charged.me.more.for.a.monday nught then a sunday night

Posted byHotelStaff
February 03, 2017
berta, thank you for your recent review.
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The Warm Welcome upon Arrival; Comfortable Beds

By

February 03, 2017

Same as. Above!!
The Warm Welcome; Curtious Front Desk Personnel; Good Food

Posted byHotelStaff
February 03, 2017
Thank you DorthyP56 for your 5 star review of the Holiday Inn Downtown Mobile, we all look forward in the opportunity to serve you again should your travels lead you back to Mobile.
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