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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 556 reviews
93%
Recommend This Property

Ratings Breakdown

556reviews

  • 5 Stars
    397
  • 4 Stars
    101
  • 3 Stars
    32
  • 2 Stars
    16
  • 1 Stars
    10

Great stay, disappointed in changes in policies

By

July 24, 2017

Great overall as always, however new management has changed the policy regarding parking for more than two weeks. Please see previous comments completed during the survey.

The staff was EXCELLENT, but I am not too happy with the change in policy.

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Great Property

By

July 23, 2017

platinumelite

Friendly employees, great room and airport shuttle.

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Not completely work for the money

By

July 23, 2017

Overall experience was ok okay only. Not enough parking and also room didn't have required stuffs like soap, shampoo, bottled water. As an IHG gold member, I should have been taken care

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Just as expected

By

July 23, 2017

club

Nice property....good rate. Didn't stay as long as I'd like but the hotel was good while I was there.

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Great hotel

By

July 21, 2017

club

The employees are very courteous and helpful. Nice hotel.

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decent stay

By

July 20, 2017

Decent hotel, with no major concerns. It is clean and easy to find. Issues in the restaurant were our only problem. Nice place to stay, just eat elsewhere!

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Decent hotel

By

July 19, 2017

club

Always choose this hotel for location and cleanliness. Disappointed with food...did lunch and dinner. Drinks are overpriced and wine menu needs to be addressed.

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Good location

By

July 19, 2017

Decent stay, near airport. It's an older hotel, but seems to be maintained. The pool was not open (sign at front desk) and that was the only disappointing issue we had. Restaurant did say kids eat free, but they charged us for 2 meals. (2free).

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Excellent Service!

By

July 18, 2017

club

Beautiful rooms, beautiful property. Sleep, Park and Fly is the best way to go!

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WENr

By

July 12, 2017

club

Staff was great and the stay was pleasant. Park and fly program is great.

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Poor Wi-Fi

By

July 10, 2017

club

Shuttle service was excellent and the Park and Fly program is wonderful. We had a poor experience with Wi-Fi that cold not be resolved. Very disappointing that we had to visit the business center to check in for air travel.

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Easy and Comfortable

By

July 10, 2017

Right by the aiport, makes it easy to get in and out of RDU. Clean and comfortable rooms. What you expect when you stay with IHG.

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