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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 694 reviews
76%
Recommend This Property

Ratings Breakdown

694reviews

  • 5 Stars
    352
  • 4 Stars
    155
  • 3 Stars
    64
  • 2 Stars
    67
  • 1 Stars
    56

Hair in sheets. All of them

By

October 18, 2017

club

Initially we were upgraded from a 2x double bed room to a king room. Fantastic. That was all undone when we found hair stuck to the fitted sheets. When we asked for new sheets we were told the laundry room was closed for the night and there was nothing to they could. We asked to change rooms but were told they were booked for the night. Holiday Inn could easily fix this problem by buying all new sheets. There is obviously a design flaw in the sheets that attracts and retains hair. This is unacceptable to me and I would assume most people. Hard to sleep well on other people’s hair.

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Good stay

By

October 17, 2017

Hotel to be remodeled soon but overall comfortable
Staff was terrific
Good location
Need to prevent smoking outside front entrance

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Great Hotel and Convenient to area attractions.

By

October 17, 2017

club

We really enjoyed staying at the Holiday Inn Charleston - Mount Pleasant. Check-in was quick and the room was very clean and comfortable. The beds and pillows are amazing! Although we never got in the pool, it was a nice pool with lots of seating. The cookies in the lobby were complimentary and were a nice treat. We enjoyed the Keurig machine in the room as we are avid coffee drinkers. The hotel was located very close to area attractions making Charleston, Mount Pleasant, and Sullivan's Island all accessible with a short drive. We will definitely be back!

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Free Park and Cruise

By

October 14, 2017

club

Very clean hotel, super nice staff. Full breakfast was served instead of continental. Saved $100 on cruise parking by using park and cruise from hotel. Will definitely stay there when I return.

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Thanks

By

October 07, 2017

Staff was awesome. Stayed here before cruise. Transportation service was great! Very friendly and helpful!

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Professional Staff

By

October 06, 2017

club

Professional staff — especially night clerk at front desk and breakfast server in restaurant. They provided exemplary customer service.

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Park and cruise

By

October 05, 2017

club

Stayed one night and took advantage of the park and cruise package. Very easy to.get in and out of the hotel. Breakfast was good and cooked to order

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Stay at HI Mt. Pleasant, S.C.

By

October 04, 2017

club

Excellent accommodations and friendly staff. Food was good in restaurant

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Nice place

By

October 03, 2017

club

Nice hotel with good location. Didn’t use any services, but found the are to be nice.

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Nice

By

September 30, 2017

Great stay would come back again. Very nice people behind the counter very clean

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Felt like home.

By

September 29, 2017

club

I felt like I was treated like royalty. I ended up calling the hotel room my home. It had a lot of room especially the closet. I also enjoyed the big bathroom with tub and stand up shower.

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closing comments

By

September 25, 2017

club

We found out the hotel was closing in a month for remodeling ... it is no excuse to be this sloppy and understaffed. This was the worst Holiday Inn we have ever stayed.

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