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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4

based on 702 reviews
75%
Recommend This Property

Ratings Breakdown

702reviews

  • 5 Stars
    354
  • 4 Stars
    158
  • 3 Stars
    65
  • 2 Stars
    68
  • 1 Stars
    57

Hopefully the renovations will make things better.

By

November 08, 2017

club

The beds were hard. The sheets were dirty when we checked in. Housekeeping didn't restockntowels or shampoo one day and then skipped our room entirely the next. I brought up my concerns to the front desk staff and they just said sorry and would let management know. Management never addressed it. Other than that, the staff was nice and the hotel is in a great location in relation to Charleston. Hopefully things will be better when they reopen after the renovation.

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