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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.9

based on 723 reviews
74%
Recommend This Property

Ratings Breakdown

723reviews

  • 5 Stars
    339
  • 4 Stars
    153
  • 3 Stars
    95
  • 2 Stars
    78
  • 1 Stars
    58

Polite staff. Clean room.

By

February 26, 2017

platinumelite

The staff was personable and polite. The room was clean. The only minor complaint I would have is that the mattress was slanted to one side. This would not stop me from staying there again.

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Looks can be deceiving

By

February 25, 2017

First time staying there. I was a little disappointed after checking in. The hotel from the outside looks new and up to date but once you get to the elevators thats when you notice this hotel has been here a while. Stepping into the elevators you immediately smell the oldness of this hotel and the hallways are even worse with a touch of a musty moldy smell. The rooms arent any better carpets were stained light switches were broke next to the bed. If all the rooms are like this I wont be staying at this location again until the rooms and the rest of the hotel are modernized. I stay at over 180+ hotels a year. I wasnt impressed

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Terrible wifi and needs updating

By

February 25, 2017

Staff is nice, but hotel is lacking. Once new hotel opens up next door it should improve drastically. Wifi does not work in the rooms.

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fun visit

By

February 22, 2017

weekend get away for my wife, so she could meet her best friend she has not seen in years. our family had a great visit and fun time. thank you Holiday inn

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Not again

By

February 22, 2017

Room was in need of an upgrade. Rust and mold in the bathroom. Hotel staff were rude and unhelpful.

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Perfect

By

February 21, 2017

club

Perfect for what we were using it for. We came in late

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Quiet with ample parking and pet friendly

By

February 21, 2017

platinumelite

We enjoyed our stay. Breakfast was good.

Departure was necessary, but would have liked to stay.

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No sleep or shower

By

February 21, 2017

club

After traveling for 7 hours and 8 hours to go you look forward to a good night sleep and a hot shower. I got neither the fan was broken so I was woken up every time someone opened and closed a door or talked in the hallway. At 5:30 I gave up sleeping and headed to the shower and the shower was broken. The coffee maker was broken as well. Needless to say Saturday's 8 hour drive was a very long day. Will never choose that hotel again.

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Business Center Not Available

By

February 20, 2017

I stayed at this location for 2 nights recently and the business center was unavailable due to the printer being out of ink both days. As a business traveler this was quite inconvenient. What I will say is that the staff was very apologetic and added points to my stay for the trouble. Will definitely return to this location on future travels!

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sHOULD NOT BE A HOLIDAY iNN

By

February 20, 2017

PLEASE READ FORMER COMMENTS THE WERE OLD. AGAIN THERE SHOULD HAVE BEEN INF OR MATION ON WEBSTITE THAT THE HOTEL WAS UNDNER RENOVASION SO A GUEST COULD MAKE THE DESISION WHERE TO STAY AT THIS LOCATION FOR THE AMOUNT OF MONEY PAID FOR A ROOM

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Mount Vernon stay

By

February 20, 2017

club

Overall review based on 3 stars because the hotel is in need of repairs and is currently under repairs. The breakfast is continental only, no hot foods. The lady responsible for taking care of the breakfast area was amazing. She kept the area spotless at all times, constantly wiping the area down and ensured the food was always adequate.

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Improvements needed

By

February 16, 2017

platinumelite

Common area carpets, Including elevator were dirty, Found glue mousetrap In room, Breakfast let a lot to be desired, poor selection, juice and coffee were terrible.
Local taxes on room too high had to pay an amusement tax 5.00 and bed tax 2.00 brought the cost of the room price up considerably. Will not stay there again

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