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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 333 reviews
86%
Recommend This Property

Ratings Breakdown

333reviews

  • 5 Stars
    209
  • 4 Stars
    65
  • 3 Stars
    29
  • 2 Stars
    13
  • 1 Stars
    17

Great stop in New Hampshire

By

2016 七月 03

club

Great location, friendly staff and excellent onsite activities available. The pub food and bar is great and the pool is an excellent area to relax. Thank you for making our family father's day/graduation trip a reality

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High level of service and accommodation

By

2016 六月 30

platinumelite

For a Holiday Inn property this hotel ranks among the best we have stayed at. The room was spacious and clean, the plumbing worked fine and the heating/A C functioned properly as well. The beds were very comfortable and the noise level was very quiet. Front desk staff were friendly and accommodating. The only negative was that the service in Killarney's Pub restaurant was agonizingly slow!! (They were not busy.)

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Great place

By

2016 六月 29

Had a wonderful time seeing old class mates and relaxing

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Stay at holiday inn nashua

By

2016 六月 29

club

Enjoyed our weekend "staycation" at the Holiday Inn in Nashua, NH. Loved the outside pool and restaurant/bar. Rooms were great! Staff very pleasant.

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Comfortable Room

By

2016 六月 27

Room we use is large enough to accommodate our needs. The lighting in the room could be brighter.

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nice stay

By

2016 六月 23

platinumelite

Attentive and pleasant staff. Clean and comfortable rooms. Overall very nice stay as usual.

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great room but pricey breakfast

By

2016 六月 21

we were travelling from Plimoth Plantation to Malone NY and needed a good room. Very nice rooms, very well maintained. Nice outdoor pool secluded in the middle of the quad. $10 breakfast is wildly overpriced. $12 on Sundays. We skipped it and went to Dennys instead.

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Comfortable Room and Great Bar/Lounge

By

2016 六月 21

The room was larger than expected and very comfortable. The furniture and decor, while in good repair and comfortable, felt dated. The bathroom needed some updating. Lighting was slightly lacking in areas. Bed was comfortable and I slept well. The facilities seemed more than adequate. The Bar/Lounge/Restaurant had a good but limited menu. The drink menu was larger and more rewarding. The staff were all friendly and helpful. The Breakfast buffet/service seemed a little confusing. I will be staying here again.

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Needs Updating

By

2016 六月 20

club

The mattress and pillows were not standard Holiday in quality. The mattress was extremely hard and the pillows felt like they were stuffed by a child as they were lumpy and stiff. Additionally the bathroom was extremely small, one could barely open the door while actually standing in the bathroom and the tub felt like you were going to fall through.

Overall the cleanliness was all there, but the rooms and beds need a serious update as they don't meet what I have come to expect of the Holiday Inn brand.

Posted byCustomerCare
2016 七月 02
Dear BTam15, Thank you for being an IHG Rewards Club member and for writing us a review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. While we are pleased to learn that you noticed the overall cleanliness of our property, we are sorry for the shortfalls you have experienced during your stay with us, particularly the mattress and pillows, which fell below your expectations. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Alvin M. Case Manager IHGService
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Clean clean clean

By

2016 六月 14

Great stay -- super clean room and bathroom. Great service at the restaurant and bar. Best HI I've stayed in ever. Highly recommend it.

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Uncomfortable experience

By

2016 六月 13

I was moved twice due to a spider in the bed in the first room and the second room had a smell of wet dirty socks. The third room we finally ended up staying in was fair. The sofa has a tear in it and looked worn. There was black mold blowing out of the air conditioner and little dead bugs around the kitchen floor as you entered the room. When my husband turned on the shower, black water came out and he had to use a cup to wash the dirty water out of the tub. Needless to say, this made our night's sleep very uncomfortable. I used 15000 of my Holiday Inn points and am very disappointed that I did.

Posted byCustomerCare
2016 六月 23
Dear swjrallen, Thank you for taking the time to leave us with your feedback and for your loyalty as our IHG Rewards Club Gold member. We sincerely apologize for any inconvenience you may have experienced due to some of our room amenities and housekeeping services. Although it is certainly regrettable that the overall level of service you have received did not live up to your expectations, we highly appreciate your comments. We also sent you a private message in our desire to make it up to you. It is in our continued efforts to maintain and improve our amenities and services in order to be consistent in providing comfortable as well as friendly accommodations. We do hope that you will allow us to welcome you back and give us another opportunity to provide you with the service you deserve. Sincerely, Faith R Case Manager IHGService
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Bad Stay at Holiday Inn in Nashua NH

By

2016 六月 10

I just filled this page out and now I am getting a message that I did not enter a title and that I must enter review text. I just did this on a previous page. Let these remarks AGAIN satisfy your 50 character requirement.

Posted byHotelStaff
2016 六月 14
Thank you for trying to write a review of our hotel. I will try to locate your previous remarks and respond to those. Thank you again.
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