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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1086 reviews
88%
Recommend This Property

Ratings Breakdown

1086reviews

  • 5 Stars
    645
  • 4 Stars
    253
  • 3 Stars
    89
  • 2 Stars
    63
  • 1 Stars
    36

Nice rooms but rude staff

By

March 27, 2017

I have stayed at many Holiday Inns & this by far had the rudest staff check in. I asked if there was any upgrades available, her response 'sorry bro, none available,' The room was clean & comfortable. You cannot get free coffee until breakfast (which is purchased) is over. The coffe bar worker was very nice. Because I am an Elite Member I am usually given a free bottle of water, when I asked for one I was told I could purchase one. For my reward status I was given a baggie of 3 Starburst :/
Overall, I probably won't stay again due to the price, lack of friendly staff & no perks of being a IHG member.

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Awesome Experience

By

March 24, 2017

club

This hotel was lovely with great views in all directions, football stadium on one side and the park on the other

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holiday inn

By

March 24, 2017

club

great place to stay easy to get down town free shuttle and the the song writer round in the lounge is very good

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Great experience.

By

March 23, 2017

club

Staff was very friendly, polite and responsive. Hotel was clean. Shuttle was convenient. Dining staff was great.

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Holiday Inn Vanderbilt

By

March 22, 2017

platinumelite

Nice hotel, valet could have been better. Full service Holiday Inn that had a weekend buffet, it should be a cook to order.

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Good Hotel for Business

By

March 20, 2017

club

Pretty standard for a Holiday Inn. Good location for my business needs. Room was very nice and fixtures were updated. TV channels didn't come in well. Internet connection was decent.

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Comfortablebeds

By

March 20, 2017

club

Very good beds. Internet wouldn't stay connected. Thermostat on the wall was not connected to the unit on the exterior wall.

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Great Rooms and Location

By

March 18, 2017

platinumelite

This Holiday Inn has newly renovated rooms and is in a great location for touring the city. The shuttle service is really convenient and the staff is very accommodating.

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Great stay!

By

March 18, 2017

Staff was friendly and helpful. Shuttle service was amazing and the drivers were always so pleasant.

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Staff friendly and helpful

By

March 14, 2017

club

Comfortable beds. Internet service VERY SLOW! Breakfast was good but a little pricey.

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Great hotel

By

March 12, 2017

club

Close to downtown, clean. Would stay at again. Staff was really helpful with tips around town.

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Clean room, good service.

By

March 11, 2017

Clean room, good service. I would stay here again.

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