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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 336 reviews
83%
Recommend This Property

Ratings Breakdown

336reviews

  • 5 Stars
    177
  • 4 Stars
    83
  • 3 Stars
    31
  • 2 Stars
    28
  • 1 Stars
    17

Great Hotel to Stay At

By

May 20, 2017

club

I have stayed at this location in Utica 4 times in 10 months. Each time I have had a excellent stay. The staff is very friendly, and courteous. The food is excellent, the beds very comfortable, and I will stay here again as I plan to come back several times more this year on family business.

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Comfortable and quiet room

By

May 20, 2017

club

I do not like to travel or stay overnight anywhere, and I was really impressed with my stay at the Holiday Inn Utica hotel.

The room was comfortable and quiet. There were two arm chairs, and one had an ottoman and a light over it. This was perfect for reading, which I do before going to bed.

The mattress was really comfortable, and I got a great night's sleep. This doesn't always happen for me when I stay at a hotel.

The restaurant was excellent. I highly recommend enjoying a meal there.

I'll definitely be booking future Utica stays at this hotel.

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Guest experience

By

May 17, 2017

The front desk is very important. Knowing that we can count on them for anything during our stay is very comforting. Chris at the front desk was awsome. He went above and beyond to make sure we were enjoying our stay.

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Inviting up to date clean room with comfortable bed

By

May 11, 2017

club

Staff was very inviting and courteous. Atmosphere was great. Wonderful night of sleep on a very comfortable mattress with wonderful linen. Room was very clean.

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Rooms Need Updating

By

May 09, 2017

The mattresses are not in good condition. Overall the hotel is showing its age. There are nicer newer alternatives available.

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Friendly staff

By

May 09, 2017

club

Staff friendliness and a comfortable bed are the only positives.

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Holiday inn utica

By

May 06, 2017

Good location, great front desk and restaurant staff, great value for the price.

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Overall

By

April 29, 2017

club

Very good stay and have already booked the next reservations.

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review

By

April 28, 2017

club

room adequate for sleeping, no usb charging ports
not interested in saying anything more

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Colgate Visit

By

April 28, 2017

club

Good quality hotel and clean. Would stay there again.

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great place to stay

By

April 26, 2017

club

Our stay was excellent from check in to check out. We had a birthday party for a friend in one of the banquet rooms and the food was excellent . the staff was excellant

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Clean Room and Great Service

By

April 26, 2017

platinumelite

The Hotel interior and rooms are excellent but I was disappointed with exterior and Hotel ground. Need to fix those potholes in drive way and parking areas.
Other than that it is a good hotel from my experience.

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