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Rated 4.4 out of 5 by 384 reviewers.
Rated 3.0 out of 5.0 by OK stay Room was clean, but doors are loud and breakfast could have been better. April 26, 2016
Rated 4.0 out of 5.0 by Clean and comfortable room My expectations are always met or exceeded at the Holiday Inn New London - Mystic. The entire hotel is clean as a whistle, and the beds are super comfortable. I stay at Holiday Inns for business, but the beds are so comfortable that it's a real treat compared to my bed at home. That staff is always polite and attentive. Overall, this hotel is a good value. April 22, 2016
Rated 5.0 out of 5.0 by Good Visit But One Downside The visit was very nice, comfortable, a piano in the lobby that talented guests would play. The restaurant -La Luna - for dinner was great but for breakfast - just ok. We had the buffet and here is my issue: a pot of coffee is free with the buffet but as a tea drinker I had to pay $2.50 for a 6 oz cup and had to almost beg the waiter to bring more tea (water and a Lipton bag). Sheesh. Plus the glass of juice is not included in the cost. Little things like this left a bad taste and easy to fix. An outdoor seating area would be nice, too, but not an issue. April 20, 2016
Rated 4.0 out of 5.0 by Nice and quiet Fine location, quiet area, readily available to business work I was doing. Didn't realize the parking lot would be blocked off after a certain time in the evening. No one told me so we had to drive around the building again to get to the back lot to park. April 20, 2016
Rated 5.0 out of 5.0 by Comfortable stay for quality price Proximity to casinos, cleanliness throughout hotel and room, friendly and courteous staff. April 18, 2016
Rated 5.0 out of 5.0 by Great room for the price I enjoyed my visit at the Holiday Inn in New London. The two-queen room included a microwave and refrigerator in addition to the usual coffee pot. Everything looked and smelled clean. The pillows (4 per bed) were labeled either soft or firm. My only small complaint was that there were only two outlets near the beds. With all of the modern devices that need charging, it would have been nice to see either usb ports or a couple of additional outlets. The restaurant, La Luna, serves great Italian food for dinner. However, breakfast service was SLOW, and I never did get the orange juice I ordered. I had vouchers for the breakfast, but the waiter said it only covered food and coffee; the OJ was extra, but I agree to pay for it. I left a tip sufficient to cover the orange juice since the waiter was nowhere to be found when I needed to leave, and I figured he could either take the OJ off the bill or get a tip, but I didn't leave enough money for both. April 13, 2016
Rated 5.0 out of 5.0 by too soft mattress and pillows. There were not drapes that would close. L I was very disappointed in the service in the restaurant. Very slow, and the waiter forgot some items I ordered. Otherwise, I enjoyed my stay and my suite very much. April 11, 2016
Rated 4.0 out of 5.0 by Great Location and Staff This is a great location if you are going anywhere near New London. The staff is top notch and the hotel is clean and continually being updated. I have stayed here for years and am happy that it is being updated. Nice Bar/Rest. too. April 11, 2016
  • 2016-04-28 T12:10:41.478-05:00
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