Rated 4.3 out of 5 by 242
Rated 4.0 out of 5.0 by SWAB mom Very good
The staff was excellent and very helpful. Continental breakfast would be nice! Would definitely stay again.
July 1, 2015
Rated 4.0 out of 5.0 by onthegokc Great Service even with over priced rooms
This is a good downtown hotel in a fairly safe area. The staff is great and the place is well kept up. Basic Holiday inn but noise level was horrible with guests making noise all night and talking loud, going from room to room, knocking, to get in etc. All legitimate but just loud for 1-3 AM. Price of room was very HIGH based on other team members that were staying at other properties in area. Internet was horrible. But room was big and comfortable.
June 30, 2015
Rated 5.0 out of 5.0 by akillies Comfortable bed and great service.
Just what I payed for rest and relaxation ,no need to say anymore but thanks I'll be back.
June 29, 2015
Rated 1.0 out of 5.0 by PChande Disappointing stay
Overall the hotel isn't bad. But I ended up in a room where the air conditioner didn't work. I wasn't offered another room and I still ended up paying the same amount without any discounts or any way to make up for the discomfort. I had to remind the staff again the next day about the air conditioning not working and only then did they send someone to fix it. They didn't seem to be concerned about the problem. I was there for two days and the air conditioner worked only for a few hours out of that. A very tiring and frustrating stay.
I will definitely think twice before booking here.
June 29, 2015
Rated 5.0 out of 5.0 by SusanMar Quick to respond to inquiries
Had trouble with coffee maker. A hostess was there in minutes to help.
June 26, 2015
Rated 4.0 out of 5.0 by toyisfabulous Nice for an overnight stay/casino trip
Pleasantly surprised considering the rate was so low. The hotel room was a decent size, clean, and quiet. The casino shuttle was prompt.
June 25, 2015
Rated 5.0 out of 5.0 by Cousin1234 Great Hotel
Enjoyed our stay at the hotel. The birthday party we attended at the hotel was fabulous. The staff was very attentive
June 25, 2015
Rated 2.0 out of 5.0 by Elzibuff Ordinary Hotel, nothing special
When we asked for information about things to do in the city, the hotel staff handed us a brochure which did not answer our question. It was obvious that he did not want to be bothered. Breakfast, which we've come to expect at a Holiday Inn did not come with the higher than usual cost of the hotel.
However, the room was comfortable and clean and quite nice. If I were rating on the room only, I would have given it a high rating.
June 20, 2015